JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Manager, you will be responsible for the overall low side soft services operations, ensuring the highest standards of facility management and service delivery. You will ensure immediate response to priority calls, conduct scheduled and surprise walk-arounds of the facility to maintain high standards of housekeeping and upkeep, and ensure trouble tickets are closed within timelines and SLAs. This role requires you to advise the business on measures to improve efficiency and cost effectiveness, prepare and manage budgets, leverage technology, make quick decisions, and solve problems. You will maintain strong relationships with a wide range of employees, managers, executives, suppliers, vendors, and client stakeholders while overseeing various facility services including mail room, medical room, and ambulance services.

What your day-to-day will look like:

• Oversee the upkeep of low side soft services areas and floors, monitoring Facilities Assistant Managers and Executives, assigning tasks and providing guidance where required
• Handle all emergency situations pertaining to employees and third-party vendors, working as a team player with co-workers and other departments
• Ensure site compliance scores are maintained as per statutory norms and conduct monthly meetings with third-party vendors for seamless operations
• Deliver high-quality, prompt, and courteous Facility Management services in support of client's business needs in a safe working environment
• Manage events, adhoc and planned requests within provided guidelines, and coordinate execution of all business unit moves in sync with the space management team
• Oversee mailroom, medical room, and mother's room facilities to provide standards and quality of experience
• Implement technology tools and cost savings initiatives for the client to optimize efficiency, and proactively solve problems as they arise
• Manage stores, inventories, and reorder levels, ensuring no stock-out issues and supplies are available at all times, while ensuring timely submission of invoices and payment clearances.

Required Qualifications:

• High school diploma or graduate degree required
• Minimum 4 years prior experience in facilities/property management, hospitality, or related field
• Knowledge of technology applications, strong organizational skills, excellent verbal skills, detail-oriented with strong prioritizing and customer service capabilities
• Positive, professional, pleasant attitude with self-motivation, confidence, energy, and flexibility
• Strong customer focus including critical thinking, excellent people skills, problem-solving, empathy, and ability to interact with a wide range of client staff and demands
• Ability to work independently with little supervision and effectively deal with stressful situations
• Demonstrated experience with client reporting and preparation of reports required.

Preferred Qualifications:

• Demonstrated experience with continuous improvement initiatives
• Strong relationship-building skills with focus on client satisfaction and cost effectiveness
• Experience managing budgets and implementing cost savings initiatives
• Proven track record in analyzing vendor scorecards and raising performance standards
• Experience with technology tools implementation and management
• Ability to prepare, review, and submit monthly and quarterly business reviews
• Experience in coordinating with finance teams for budget preparation.

Location:

Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Panchkula, HR

Scheduled Weekly Hours:

48

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.