JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overall Role:

The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.

Job Responsibilities:

1. Relationship Management
   Manage the performance and outcomes of assigned staff reporting to the position
   Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues

2. Compliance
   Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
   Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

3. Process Management
   Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
   Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
   Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space within the accounts' owned premises

4. People Management
   Responsible for overall team management, staff development and planning. Execute staff succession and growth plans
   Involved in compensation planning process
   For every direct report, build actionable and measurable career development plans; engage in consistent conversations regarding progress

5. Other Duties
   Any and all other duties and tasks assigned
   Knowledge, Skills & Abilities
   Education/Training
   Minimum Required: Bachelor's Degree in Engineering or equivalent combination of experience and education
   Preferred: Advanced degree a plus, CPM, RPA, or CSM designation, Real estate license

Years of Relevant Experience:

Minimum Required: 8+ years of experience

Skills and Knowledge:

Minimum Required: Strong leadership and relationship building skills, strong interpersonal skills and problem solving ability, excellent verbal/written communication and presentation skills, proven record of providing excellent internal and external customer service, knowledge of standard business and accounting practices, knowledge of Excel and ability to analyze data

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.