JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator – JLL

What this job involves:

As a Facilities Coordinator at JLL, you will serve as the primary point of contact for facility operations, playing a vital role in coordinating maintenance activities, managing service requests, and ensuring smooth day-to-day facility management. This administrative and operational position supports the facilities management team in delivering exceptional service to our clients and building occupants. Your contribution directly impacts operational efficiency and client satisfaction, positioning you as a key liaison between building users and the facilities team.

What your day-to-day will look like:

• Receive, log, and track all facility service requests through computerized maintenance management systems (CMMS), prioritize requests based on urgency and impact, assign work orders to appropriate maintenance technicians or contractors, and communicate status updates to requestors

• Maintain accurate facility documentation and records, process invoices and purchase orders for maintenance services, coordinate contractor access and security clearances, schedule preventive maintenance activities, and prepare reports on facility operations and service level performance

• Coordinate with external vendors and service providers, obtain quotes for maintenance and repair work, schedule contractor visits while ensuring compliance with site requirements, track contractor performance and invoice accuracy, and maintain vendor contact information and service agreements

• Serve as the liaison between building occupants and the facilities team, respond to inquiries about facility services and policies, communicate planned maintenance activities and potential disruptions, address concerns professionally, and build positive relationships with tenants, clients, and internal stakeholders

• Coordinate office moves, furniture installations, and space reconfigurations, schedule movers and coordinate logistics, update floor plans and space management systems, and ensure minimal disruption to business operations during transitions

• Generate work order reports and key performance metrics, track maintenance costs and budget expenditures, maintain asset registers and equipment information, analyze facility data to identify trends and improvement opportunities, and prepare presentations for client and management meetings

• Assist with facility inspections and audits, maintain inventory of supplies and equipment, coordinate meeting room setups and special events, support emergency preparedness activities, and ensure compliance with building policies and procedures

Required Qualifications:

• 2-4 years of experience in facilities management, property management, administrative coordination, or related customer service roles, preferably in commercial real estate environments

• High school diploma or equivalent required

• Proficiency with computerized maintenance management systems (CMMS) such as Corrigo, Maximo, or similar platforms

• Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint) for reporting and documentation

• Excellent organizational skills with ability to manage multiple priorities simultaneously and strong written and verbal communication skills

• Customer service orientation with professional demeanor, attention to detail, and accuracy in record-keeping

• Ability to interact effectively with diverse stakeholders including executives, building occupants, contractors, and maintenance staff

Preferred Qualifications:

• Associate or bachelor's degree in business administration, facility management, or related field

• Familiarity with space management software and building automation systems

• Diplomacy in handling complaints and conflict resolution

• Professional presentation skills and business acumen

• Basic understanding of building systems and facility operations terminology

• Flexibility to occasionally work outside standard business hours for emergencies or special projects

• Commitment to continuous improvement and process optimization

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Madison, WI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.