JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

**At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.**JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:

Working at a client site on Collins Street, JLL is seeking a dynamic and professional Workplace Ambassador to enhance our office environment and provide exceptional service to visitors and employees alike. This role combines traditional concierge duties with proactive workplace management, creating a welcoming and efficient atmosphere for all.

**A snapshot of the role:

• Manage reception duties: welcome visitors and employees, handle arrivals, access passes, enquiries

• Conduct regular workplace experience sweeps, ensuring cleanliness and stock replenishment

• Develop and maintain strong relationships with employees and clients

• Coordinate with FM team for seamless guest experiences, including daily huddles

• Handle administrative tasks: emails, phone calls, workspace management, and vendor oversight

• Ensure exceptional service delivery, anticipating needs and managing events and conference room bookings

• Identify and escalate potential risks to operations

• Contribute to continuous improvement initiatives and workplace activations

• Perform additional duties as required

Sound like you? What we are looking for:

The ideal candidate will be proactive, detail-oriented, and committed to exceeding client expectations. You'll spend significant time engaging with employees and guests, ensuring a seamless and enjoyable workplace experience.

• Diploma or higher education

• 1-2 years experience in hospitality, facility management, or related fields

• Exceptional customer service and interpersonal skills

• Strong organisational and time management abilities

• Excellent verbal and written communication

• Adaptability to new technologies and applications

• Ability to work independently and collaboratively

• Passion for creating positive workplace experiences

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you…

Apply today, quoting job reference number REQ498511.Location:

On-site –Melboune, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.