Assistant Facilities Officer at JLL

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the role

Assistant Facilities Officer will be the gatekeeper of the site, he/she will be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all works to a high standard to the client site. He/she will be looking after the relationship with all stakeholders – management, clients, vendors and landlords.

Responsibilities

• You’ll do so by arranging for regular preventative maintenance and repairs for our facilities.

• Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you’ll do to spruce up the office.

• You’ll keep an eye out for potential emergencies and carry out steps for managing such situations

• You’ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.

• You’ll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs.

• You’ll oversee visitor access—clients, contractors, vendors—and maintain logs and filing work of such information on a regular basis.

• You’ll not only be the “gatekeeper,” but also the “face of JLL,” acting as a back-up receptionist as needed.

• As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you’ll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard.

Requirements

• Excellent communication skills are vital—both spoken and written

• Work independently in cascading high-level communications and boosting staff/client satisfaction.

• Good command of English and Chinese

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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