JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Team Manager for Analytics Services, you'll lead a high-performing multidisciplinary team that powers data-driven decision-making across JLL's Consulting and Sustainability Analytics practices. This leadership role combines strategic oversight with people development, as you coach and supervise analysts who deliver critical data analysis, compliance reporting, and consulting support that helps clients optimize their real estate performance. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and you'll embody this by managing complex projects with full financial accountability while nurturing talent and driving operational excellence across globally dispersed client accounts. Reporting to JLL Business Services Costa Rica Leadership with a dotted line to the Analytics Services AMER Regional Lead, you'll serve as both a trusted client advisor and an inspiring team leader. We support each other's wellbeing and champion inclusivity and belonging across teams, and you'll bring this philosophy to life by creating an environment where analysts thrive, learn, and deliver exceptional results. Your responsibilities span engagement management, strategic client relationship building, team performance optimization, and continuous process improvement. This role demands collaborative partnership across Client Account, Technology, and Operations teams to manage stakeholder expectations, support business development, and ensure successful execution of initiatives that range from multiple complex projects to single large-scale strategic engagements.

What your day-to-day will look like:

• Lead and develop a multidisciplinary team of analysts across Consulting and Sustainability Analytics functions through coaching, training, and performance management focused on professional growth

• Provide day-to-day engagement management ensuring successful project execution, client satisfaction, and strategic oversight with senior relationship accountability

• Manage financial performance of multiple complex projects or large-scale initiatives, monitoring profitability and implementing proactive risk mitigation strategies

• Build and maintain strategic client relationships, serving as trusted advisor who delivers consulting and technical guidance on sustainability and compliance reporting requirements

• Collaborate with regional leadership to onboard new clients, support proposal development, and create compelling value propositions that drive business development

• Oversee task allocation, workflow management, and resourcing optimization across the team to balance capacity and ensure high-quality service delivery

• Drive implementation of standardized processes, technology adoption, and governance activities that meet key performance outcomes and operational excellence standards

• Sponsor professional development initiatives through local and virtual programs, transferring knowledge across Analytics teams to inspire continuous learning

• Partner cross-functionally with Client Account, Technology, and Operations teams to manage stakeholder expectations and enable successful collaboration on strategic initiatives

Required qualifications:

• 5-10 years of professional experience with demonstrable background in team management and people leadership including proven ability to coach and develop talent

• Strong project management expertise with financial accountability for project delivery, profitability monitoring, and resource optimization

• Experience in sustainability reporting, compliance analytics, or consulting analytics with understanding of client advisory requirements

• Advanced proficiency in Microsoft Excel with ability to manipulate and analyze complex datasets

• Excellent client-facing and communication skills with track record of building and maintaining strategic relationships

• Strong lateral thinking and problem-solving abilities with capacity to navigate ambiguous challenges

• Proven ability to multi-task effectively, managing competing priorities and deadlines across multiple concurrent projects

• Strategic mindset balanced with operational execution capabilities and attention to detail

Preferred qualifications:

• Background in real estate, building performance, or corporate real estate portfolio management

• Technical experience with environmental reporting software platforms and large-scale data management systems

• Experience leading multidisciplinary teams across different business functions or service lines

• Track record supporting North American client engagements with understanding of regional market dynamics

• Demonstrated success balancing strategic vision and directives with hands-on operational execution

• Business Intelligence platform knowledge or experience with analytics visualization and reporting tools

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.