JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overall Role

Responsible for providing soft-services including mailroom operations and event support, and supporting reception, cleaning, finance, and ad-hoc services with the related vendor management. (10:00-19:00)

Duties & responsibilities

Site Operations Management

• Manage the inventory list on the system and support on purchase and distribution of office supplies

• Business cards ordering and distribution

• Employee badge printing, programming and distribution

• Coordinate with mail and delivery services, including receiving and sending, packing if needed, courier address printing support,etc.

• Managing lost and found items operation

• Parking recommendations and supporting internal parking requests when necessary

• Storage management (keep both the storage and corridor tidy and free of stuff, functional the space, inventory control- Admin consumables check in/check out)

• Admin event support (Set up the space, Vendor check-in & out support, assist and attend if necessary）

• Welcome kits and other gift distribution for employees as part of event support

• Manage lockers in the office

• Business support. Such as flower purchases for a business team, event support.

• Plants vendor management

• Pantry service support as required

• Helpdesk. Receiving and resolving the workplace requests via Lark or other admin system.

• Liaise with Building Management on requests for temperature adjustment (AC ventilation) where necessary

• Assist in the implementation of Industry Best Practice operations

• Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained

• Set up SOPs and maintain to the latest version

Finance Management

• Manage financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

• Ensure prompt and accurate management of Budget/Purchase orders/Invoices

Vendor Management

• Assist in the management of all contractors on both principal and agency management to ensure they perform to the required standards (including inspection of vendors’ works)

• Assist in the procurement of vendors and services as required

Candidate Specification

People Skills

• Able to effectively communicate with any level of person in a client organisation in both English and Japanese

• Able to resolve first line conflicts in regard to customer expectation and delivery

• Customer service-oriented attitude

• Proactive and positive attitude

• Team player

• Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy

• Ability to work in a fast-paced environment and meet deadlines

Employment Type: Contract Employee

Work Location: Shibuya-ku, Tokyo
Smoking Policy: No smoking on premises (designated smoking areas available)

Working Hours: Client working hours
Flexible Work Hours: Core hours apply
Remote Work: On-site attendance required
Holidays: Two days off per week (Follows Japanese calendar)
Overtime Pay: Included. Fixed overtime pay (equivalent to 30 hours per month) is included in the base annual salary.

Number of Openings: 1

Number of interviews: 2 or 3 times

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.