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Receptionist

JLL

Receptionist

JLL

Kuala Lumpur, Malaysia

·

On-site

·

Full-time

·

2w ago

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist

Position Summary: The Receptionist serves as the first point of contact for visitors, clients, and employees, providing professional front desk services while supporting administrative and facility operations to create a welcoming and efficient workplace environment.

Key Responsibilities:

The Receptionist manages the front desk area, greeting visitors warmly and professionally, verifying visitor credentials, and issuing access passes in accordance with security protocols. This role creates positive first impressions while ensuring building security and maintaining a professional reception environment.

Daily responsibilities include answering and directing incoming calls to appropriate departments or individuals, managing the main email inbox and responding to general inquiries, and scheduling meeting rooms and coordinating room setup requirements. The Receptionist maintains visitor logs and access records, monitors reception area presentation and tidiness, and handles incoming and outgoing mail, packages, and courier services.

The position involves providing administrative support including data entry, document preparation, and filing, coordinating with facilities team for maintenance requests or building issues observed in common areas, and assisting with visitor hospitality arrangements such as refreshments and conference room preparation. The Receptionist also supports building emergency procedures including evacuation coordination, maintains office supplies for reception and common areas, and assists with special events, meetings, or corporate functions as needed.

Required Qualifications:

  • High school diploma or equivalent; additional certification in office administration preferred
  • Minimum 1-2 years of receptionist or customer service experience
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor
  • Proficiency with phone systems, Microsoft Office, and basic office equipment

Preferred Skills:

  • Experience in corporate or commercial real estate environments
  • Multi-tasking ability with strong attention to detail
  • Friendly, approachable personality with service-oriented mindset
  • Basic knowledge of visitor management systems
  • Ability to handle sensitive information with discretion and confidentiality

Location:

–Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

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About JLL

JLL

JLL

Public

Jones Lang LaSalle Incorporated (JLL) is an American real estate services company headquartered in Chicago. The company has offices in 80 countries.

10,001+

Employees

Chicago

Headquarters

Reviews

3.2

10 reviews

Work-life balance

2.5

Compensation

2.8

Culture

3.2

Career

3.5

Management

2.3

35%

Recommend to a friend

Pros

Good coworkers and supportive team members

Learning opportunities and skill development

Supportive management (when present)

Cons

Poor management treatment and unprofessional behavior

Low pay relative to workload

Frequent layoffs and job instability

Salary Ranges

0 data points

Junior/L3

Intern

Junior/L3 · Data Scientist

0 reports

$120,000

total per year

Base

$120,000

Stock

-

Bonus

-

$102,000

$138,000

Interview experience

7 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer rate

29%

Experience

Positive 14%

Neutral 43%

Negative 43%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Case Study/Technical Assessment

5

Final Interview/Presentation

6

Offer

Common questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Real Estate/Industry Specific