JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Workplace Ambassador delivers exceptional, hospitality-driven experiences to employees, guests, and visitors across JLL’s workplace environments. This role encompasses reception operations, workplace support, and runner responsibilities to ensure a seamless and welcoming experience. The Workplace Ambassador will serve as the face of JLL’s Workplace Experience Services team.

Key Responsibilities

• Greet employees, visitors, and guests warmly and professionally; manage check-in, security badging, and way-finding according to site protocols

• Conduct regular walkthroughs to ensure workplace areas are stocked, orderly, and aligned with service standards

• Restock supplies (pantry items, snacks, copier stations) and support light meeting room resets

• Provide reception coverage across multiple sites and respond to calls and general inquiries

• Support mailroom operations, including package distribution and outgoing mail coordination

• Submit work orders and communicate maintenance/cleaning/technical issues to relevant teams

• Anticipate needs, build strong relationships with internal teams, and adapt to changing workplace demands

Required Qualifications

• 1–3 years of experience in hospitality, customer service, workplace services, or office support

• Strong interpersonal, communication, and customer engagement skills

• Excellent organisational and multitasking abilities

• Working knowledge of Microsoft Office and basic workplace systems

• Reliable, team-oriented, and able to work independently in fast-paced environments

Preferred Qualifications

• Experience in a multi-site or campus environment

• Familiarity with workplace or visitor management systems

• Background in event support or meeting coordination

• Basic troubleshooting for office equipment

• Experience collaborating with facilities, security, or building operations teams
  What you can expect from us:

• Competitive salary

• Meal vouchers

• Life insurance

• Private medical healthcare

• Possibilities to grow

Location:

On-site –Cluj Napoca, ROU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.