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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager What This Job Involves Leadership & Staff Management

• Foster an environment that supports teamwork, co-operation, performance excellence, and personal success

• Develop the team through performance assessments, training, workload management, and succession planning

• Live the JLL Behaviors:

Be Humble / Win Together / Simplify / Be Decisive / Be Curious

• Build and maintain a high-quality, motivated team with high morale, trust, and strong work ethics

• Mentor and manage training & development of team members

• Ensure new staff are properly inducted and productive from day one

• Manage initiatives based on staff surveys and feedback Client / Stakeholder Management

• Proactively engage stakeholders to meet and exceed client expectations

• Build and develop effective client relationships across multiple organizational levels

• Demonstrate responsiveness to client needs and be forward thinking rather than reactive

• Serve as the key point of contact for the interface between operations, project and the other functional team related matters

Procurement & Vendor Management

• Ensure vendors are well-managed, delivering services on time, remain compliant to full work order completion, deliver reports, provide accurate Job Plans and check lists, have HSE (incl. JHA( completed for all works and deliver within budget

• Negotiate savings and cost mitigation

• Ensure vendor procurement processes comply with client guidelines and JLL best practice Contracts Management

• Plan and manage supplier contracts professionally and at market-competitive costs

• Monitor contract expiry and initiate re-procurement when needed

• Continuously assess supplier contracts to deliver best value to the client

• Complete and gain client approval of CRs (Change Requests) related to budget changes

Finance Management

• Ensure the site's financial operations meet or exceed targets and comply with JLL Code of Ethics

• Ensure financial processes are always followed

• Manage Guaranteed Maximum Price (GMP) forecasts and ensure actual spending is within targets as appropriate

• Ensure prompt and accurate management of Purchase Orders (POs) in JLL's financial system (JDE)

• Provide accruals to finance team on a timely basis supported with detailed commentary

• Ensure Work in Progress (WIP) is tracked and reported out accurately

Health & Safety Management

• Ensure a safe working environment for JLL team, suppliers, visitors, and customers

• Ensure compliance with JLL and statutory regulations on fire, health, and safety standards

• Complete CMO (incident management system) submissions by deadlines

Reporting & Administration

• Prepare presentations for monthly and quarterly Business Reviews (QBRs/MRMs) amongst other reports and presentations that may be required.

• Manage training requirements to achieve 100% completion rates

• Prepare EHS statistics reports and HSE Lesson Learnt presentations where required

• Share customer feedback and input into relevant trackers (compliments, complaints)

• Complete client administration tasks timely, including troubleshooting and event support

Site Operations Management

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and maintain them at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review operations regularly to reduce inefficiency, control costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required (including but not limited to event support, audit deliver / support, site inspections

Risk Management

• Implement and maintain a property risk management program including audits

• Ensure disaster recovery and business continuity plans are in place and maintained

• Ensure escalation procedures and incident reporting procedures are implemented

• Assist in developing guidelines and strategies to ensure compliance with JLL's business conductKPIs

• Complete all monthly and quarterly KPI tasks accurately within deadlines

• Maintain KPI score free of penalties

• Manage the completion of actions arising from KPI or SLA reviews Ad Hoc Projects

• Understand client needs, develop solutions, obtain supplier quotations, provide market-competitive JLL quotes, gain client approval and sign-off, deliver excellence

• Drive growth in ad hoc projects, PDS, ESS, TSSO and other consulting engagements Key Competencies Effective Communicator & Relationship Builder

• Regularly communicate operational strategy, plans, initiatives, and performance clearly and motivationally

• Listen effectively and communicate through actions and example

• Simplify complexity and balance strategic views with operational details

• Experienced in traditional local cultural team management norms

• Create a harmonious and effective team environment

• Forge alliances with JLL team to achieve timely and effective outcomes

• Present strong interpersonal skills and problem-solving ability

• Forward-looking thinker who actively seeks opportunities and proposes solutions

• Understand and anticipate client needs and build strong, trusting relationships

• Strong focus on meeting and exceeding client expectations

• Be the go-to person for any JLL matters Personality Traits

• Empathetic – able to put yourself in another's shoes

• Empowerment & delegation – building effective teams to deliver successful outcomes

• Good communication – with key stakeholders, customers, and JLL team

• Compliance mindset – do things the right way

• Creative – generate innovative ideas without disturbing the status quo

• Responsible mindset – genuine dedication to delivery

• Execution-oriented – core focus on high-quality execution

• Takes accountability – ability to learn and improve

• Fairness – equitable dealing with team members

• Resilient and persistent – able to sustainably self-manage challenging situations

• Structured and dependable – we can always count on you

Qualifications

• **Bachelor's degree (or higher)**or equivalent work experience in Facilities Management (FM) and Real Estate (RE)and having project exposure.

• Minimum 2 years of Facility Management or related IFM experience (ideally in campus or factory management)

• Experience in manufacturing facilities;semiconductor or high-tech industry background is preferred

• Strong English for daily communication and stakeholder engagement

• High proficiency with Microsoft Office Location:

On-site –Hsinchu, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.