JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join Our Accounts Receivable Analyst Team in the Heart of Norwich!

We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace.

With excellent transport links and free on and off-site parking a short walk away, start your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work.

JLL Norwich isn't just a workplace; it's a community that celebrates diversity, well-being, with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones.

There's more! At JLL Norwich, we encourage social and well-being activities amongst its employees. Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues.

What this job involves

A Senior position within the Occupier Collections Team helping the department achieve its ambition of being market leading with brilliant fundamentals:

• Deputise in Team Lead’s absence to manage team and client expectations

• SME in client calls and written communication

• Assists TL in training of new recruits and upskilling of current employees

• Provision of accurate arrears reports.

• SME in client reporting

• Provide arrears statistics.

• Ensure a high level of collection rates to ensure KPI’s are met

• Chase tenants by telephone, fax, email or letter to recover outstanding sums.

• Achievement of client collection statistics targets.

• Have regular meetings with portfolio managers providing comments on arrears.

• Liaise with treasury team over allocation of funds.

• Assist treasury team to ensure unallocated cash kept to a minimum.

• Prepare monthly and quarterly reports for both internal and external clients as required.

• Ensure that any management agreement targets are met.

• Instruct Enforcement Agents.

• Reconciliation of tenant accounts and resolving tenant queries.

• Work within the best practice guidelines to ensure a common and consistent approach is used across the company.

• Any other duties necessary to assist with the running of the various portfolios within the team.

Desired skills and experience for this job

• Knowledge/experience of basic accounting.

• Knowledge of Service Charges, which are applied to properties, is an advantage.

• Minimum GCSE Level education including Maths and English.

• Good Excel skills, to pivot table, VLookup level advantageous.

• Good interpersonal skills.

• Ability to work under pressure.

• Good communication skills.

• Ability to set own priorities.

• Organised and able to work to detail and to deadlines.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!

Location:

On-site –Norfolk, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.