JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position:

Club Manager, City Name.

Business:

Property and Asset Management, City Name.

What this job involves

You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by the us. Your day to day activities will involve:

You will be fully responsible for the upkeep maintenance of the entire podium level which consists of horticulture and the greenery area.

All amenities should be handle efficiently by the club manager

Indoor and outdoor amenities at podium level should be maintain upkeep and operate efficiently

Gym equipment upkeep, rules regulations to be maintain on daily basis

Swimming Pool and swimming pool plant room to be maintained under supervision of club manager

Swimming pool rules and regulations to be followed strictly

Rules and regulations for indoor and outdoor amenities to be followed in co-ordination with BR management & resident committee

Banquet, Party areas, Mini Theatre, AV Room operations to be followed properly and strictly.

In case of any damage to property, the penalty should be levied and revenue should be tracked on weekly basis

Ensure that no misbehavior or malicious practices at podium level

Club manager will be in charge of the entire clubhouse team and their grooming and etiquette of hospitality

Stringent decisions sometimes to be taken in the welfare of the residents to be taken

Extra-curricular activities such as occasional festival, get together to be organize for interaction with residents

Client:

You will be working on __site name _, which is a type, located at location

Site dynamics:

1. Work Schedule:

2. Site team: e.g.: Property Manager +2

3. Other details if any.

Reporting:

You will be reporting to Property Manager.

Sound like you? Here is what we’re looking for: Meticulous and Being Analytical

You must pay attention to detail and have excellent problem-solving skills. You would also use logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Qualifications

1. You will have a relevant education background in hospitality studies would be preferred, with min 2-3 years of work experience OR 4-5 years of experience in client facing roles.

2. Good Communication skills with speech clarity, fluency in English language will be important.

3. Willingness to work in flexible shifts, weekends and holidays as per requirement will be a must.

4. Basic understanding of operating computers and mobile application and MS Office (Excel, Word, PowerPoint) is an added advantage.

What we can do for you:

At BRIGHTSTONE, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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