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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description Team Lead, Producer Admin Support – EMEAOverview
We are seeking an experienced and highly organized Team Lead to oversee our Producer Admin Support team in EMEA. The Team Lead will manage a group of administrative professionals who provide vital support to producers/stakeholders, ensuring smooth operations, strong service delivery, and ongoing staff development. This position requires alignment with regional business hours and is a job that requires Return to Office (RTO) in accordance with business needs (such as client visits or scheduled requirements).

Key Responsibilities

• Lead, supervise, and mentor a team of Producer Admin Support staff, focusing on growth and professional development.

• Develop, implement, and continuously improve processes to enhance team efficiency and productivity.

• Create, document, and update process workflows for both existing and new processes/tasks.

• Set clear objectives, monitor team performance, and conduct regular evaluations.

• Ensure compliance with company policies and industry regulations.

• Coordinate effectively with producers/stakeholders to understand and meet support needs.

• Address escalated issues and manage complex administrative tasks.

• Collaborate cross-functionally with other departments to streamline workflows and share best practices.

• Manage resource allocation and balance workloads to optimize team output.

• Ensure team proficiency in Microsoft Office Suite, with emphasis on basic to advanced Excel skills.

Requirements

• Professional experience in the real estate industry.

• Strong understanding of producer/stakeholder support and related administrative processes.

• Demonstrated leadership and team management capabilities.

• Proven track record in motivating, developing, and evaluating staff performance.

• Skilled in conflict resolution and problem-solving within a team environment.

• Excellent organizational, multitasking, and time management competencies.

• Advanced proficiency in Microsoft Office Suite, especially Excel.

• Exceptional communication and interpersonal skills.

• Detail-oriented, proactive, and able to work under pressure and meet deadlines.

• Flexibility to work regional business hours as required.

• Willingness and ability to adhere to RTO requirements based on business needs.

Preferred Qualifications

• Knowledge of project management methodologies or systems.

• Familiarity with CRM platforms and database management.

• Strong communication and critical thinking skills

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.