JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

1. Transportation Coordination

• Manage day‑to‑day scheduling of employee pickup and drop‑off.

• Ensure adherence to transport routes, shifts, and timing.

• Coordinate with drivers and vendors for vehicle allocation.

2. Helpdesk Support

• Handle transport-related queries via phone, email, or ticketing system.

• Resolve issues such as missed pickups, delays, or route changes.

• Maintain a professional and customer‑friendly communication tone.

3.

Monitoring & Tracking:

• Track vehicles using GPS or transport management systems.

• Ensure real‑time monitoring of movements for employee safety.

• Report any route deviations or incidents to supervisors.

• Close the system security alerts.

4.

Compliance & Safety:

• Ensure compliance with company transport policies.

• Maintain records of driver documents, vehicle fitness, and compliance updates.

• Assist in implementing safety protocols (night travel, escorts, emergency procedures).

5.

Data & Reporting:

• Maintain trip logs, incident records, attendance sheets, and shift rosters.

• Generate daily/weekly/monthly transport reports.

• Update databases with new employee transport requests or changes.

6. Vendor Coordination

• Liaise with transport vendors for vehicle availability, driver issues, and escalations.

• Monitor vendor performance and report discrepancies.

• Support contract and billing verification when required.

Skills & Qualifications

Required Skills

• Strong communication and customer‑handling skills.

• Knowledge of transport management systems or GPS tracking tools.

• Proficiency in MS Excel, email communication, and reporting.

• Ability to multitask and work in a fast‑paced environment.

Qualifications

• Graduate in any field (preferred).

• 1–3 years of experience in transport operations or helpdesk roles.

• Experience in corporate employee transport (advantage).

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.