JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Overview

• To coordinate field activities in the execution of daily routine facilities and maintenance work. Including base office but not limited to remote monitoring and supporting other office to ensure office facilities, infrastructure, equipment, and furniture are in best condition.

• Able to do rectification on basic office defects related to electrical work, carpentry, furniture, infrastructure, and lighting, …

• Take responsibility for quality and details in all aspects of facilities maintenance work that impact on safety and productivity in offices

• Manage and execute the hard service Work Order as per schedule. Instantly response and solve the service request from employees

• Able to perform troubleshooting of general building M&E equipment within agreed scope of work for office.

• Perform regular office inspection, remotely monitor office inspection in other sites to report/feedback on office defects. Coordinate/execute rectification works for defects to maintain office condition

• Planning and coordinating vendor site servicing activities

• Ensure cost effectiveness of all maintenance and repairing job

• Provide analysis of all office utilities consumption

• Emergency response and reaction to resolve the issue, incident in/out working hours

Quality and Safety Management

• Provide support in maintaining the site safety, health, environmental program and system

• Adherence to EHS rules and regulations is always required

• Ensure required Regulatory, JLL and Client safety standards are met for all aspects of service delivery based on SLA.

• Ensure EHS relevant devices are in place (PPE, LOTO…)

• Proactively ensure any near misses, incidents or best practices are reported and shared

• Ensure safety awareness and method of statement are in place for all IFM activities and non-IFM projects

• Ensure adherence to governing SOPs, EOPs, and policies of JLL and Client

• Manage and ensure all infrastructure and compliance documentation for systems in place and up to date.

• Manage and ensure all Work Orders are completed, equipped with proper and fully required documentation.

Business and Client Engagement

• Proactive to communicate with Client and provide solutions to Client’s base onsite situation

• Proactive to approach and resolve the request of employees related to facilities and utilities

• Coordinate with the security team to detect and solve the security alarm

• Support Client to escort and monitor the technical issues for non-IFM project

• Make sure all IFM hard service reports are documented and reported properly to comply with JLL and Client requirements.

Compliance

• Ensure required Regulatory, JLL and Client policies, standards and procedures are met

• Complete all mandatory JLL and Client compliance training

Strategy

• Ensure all activities to match Client’s requirements defined in SOW and SLA

• Suggest FM/EM work orders improvement and update PM activities/plan accordingly

Engineering Delivery

• Support the team in delivering in accordance with Client business need and that services meet required standards

• Support the team in Maintenance/calibration/spare parts strategy plan preparation

• Propose improvements, cost saving activities to increase productivity and work efficiency to drive Client value

• Ensure all assigned Work Orders are executed accordingly for best practices and account requirements.

Qualification

• College or engineering degrees

• Previous experience 2-3 years in office maintenance and operation

• Technical knowledge and hands-on experience with office equipment/system (M&E, UPS, HVAC…)

• Basic English skills

• Able to response in and out working hours

• Willing to visit office out of working hours to inspect issues or supervise activities

• Knowledge in safety and security procedures

Location:

On-site –Da Nang City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.