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Overview:

The Program Manager will have experience in Project or Program management, and international capital works. Reporting to the Senior Program Manager, he/she will be expected to provide support to the Senior Program Manager.

Major Responsibilities:

• Working closely with the Senior Program Manager to support Shell DM Program/Project managers E2E
• Deliver directly Program management function for smaller / less complex sites
• Work with the other team members in the PMO to develop and improve the support services provided
• Manage the overall success of assigned regional portfolio program and project planning activities, including, effectively developing and driving the program, budget, schedule, project team, roles & responsibilities, stakeholder approvals, and identifying the risks and mitigation measures
• Support the development of templates and standard process needed, liaising with the other Regional PMO across JLL to identify best practice and adopt improvements

Ongoing Delivery Support:

• Assist with Client and service providers
• Confirm existing project status
• Assist the Senior Program Manager to establish and manage the Pipeline
• Predict workload and balance supply of service with suitable resources
• Prepare and deliver signed off Project Briefs (defined scope/ budget and schedule)
• Assist Client in determining project requirements including gathering market information for budgetary purposes
• Source the appropriate in-country project management resources for the Client
• Review the Master Project Schedule
• Monitor Project Delivery through reporting and conference calls (generally a site visit would only occur for kick-off/ mid-way through implementation and at completion)
• For allocated projects within the program; Point of Contact for project teams
• Deliver Project Reviews, Change Control and Risk Management
• Relationship management of suppliers
• Confirm existing Client project authorizations (budget), current expenditure, forecast completion total
• Consolidate existing progress reporting by current suppliers
• Provide two-weekly update on project status
• Implementation of Client standards by in-country Project Managers

Process review

• Assist the Senior Program Manager in the review and improvement in the internal process and reports
• Ensure delivery procedures/ standards, policies, cash flow analysis, portfolio management etc. are completed
• Establish structured reporting systems and ensure that regular reporting is delivered to the Client
• Ensure structured close out of projects including documentation, handover to FM provider, etc.

Personal attributes

• Perceptive, self-motivated, collaborative and capable of working across the region through remote management skills, the Program Manager will effectively to provide an operational knowledge centre of exceptional quality. Demonstrable European/EMEA experience and an appropriate professional qualification are a preferred requirement.
• Good communication skills, and experienced in remote management
• Can manage and report all financial aspects of the project
• International experience in capital works and/or programs
• English, both written and spoken, to a good technical standard. Other languages an advantage
• Educated to Degree standard for a Construction or business-related function
• 5 years post-graduate experience in relevant field of operations
• Has experience in handling client and/or Firm sensitivities’ knowing when to escalate with urgency, or how to de-escalate certain risks
• Has experience in translating client needs into existing or new business growth
• Quest for excellence and deliver optimization and continuous improvement
• Performance Management of the project management team
• Planning & organizational skills to prioritize work and meet tight deadlines
• Demonstrated client relationship skills
• Demonstrated people skills – ability to work effectively within a team effectively and work openly, constructively and collaboratively
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Self-motivated and confident, Gravitas, EQ
• Flexible – able to adapt and effectively deal with rapidly changing, stressful situations
• Able to work independently and be a team player
• Exhibits honesty & trustworthiness

Location:

Remote –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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