JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Greet and guide visitors including co-ordination with different stakeholders, including the Authority’s employees and tenants in a warm and professional manner;

• Answer and direct incoming calls in a polite and efficient manner;

• Be presentable with pleasant personality and strong customer service skills;

• Maintain a tidy and organized reception area;

• Administer meeting and conference room bookings;

• Handle visitors’ registration, requests, enquiries and complaints;

• Handle internal and external mails and coordinate with courier companies to handle outbound mails and parcels;

• Handle carpark redemption for visitors;

• Ensure compliance of regulations / requirements of management;

• Wear uniform and work on shift and overtime;

• Provide general administrative and event support; and

• Other ad-hoc duties as assigned by the Authority.

Job Requirements

• Diploma / Higher Diploma in any discipline with at least two (2) years of relevant experience in customer service environment preferably in PM/FM or hotel industry or CS industry;

• Good command of both written and spoken English, and Chinese (including Cantonese and Putonghua);

• Excellent customer service and communication skills;

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing;

• Cheerful, proactive, well organized, detail-minded and able to work independently

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.