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JetBrains
JetBrains

Backend Customer Success Engineer (Kotlin Ecosystem)

RoleBackend
LevelMid Level
LocationFoster City, California; Marlton, New Jersey; Remote
WorkRemote
TypeFull-time
Posted1 week ago
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At Jet Brains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.

Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.

In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path.

Responsibilities

  • Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
  • Proactively engage with organizations across different phases of their Kotlin adoption journey
  • Develop and recommend high-level adoption strategies tailored to each organization’s context
  • Identify and document blockers that hinder progress and propose ways to address them
  • Establish and manage feedback loops with development teams to ensure continuous alignment and improvement

We will be happy to have you on our team if you have:

Technical expertise

  • Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
  • Proven experience migrating Java backend codebases to Kotlin
  • Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
  • Solid understanding of build tools and project structuring, including Maven and Gradle

Communication and customer engagement

  • Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
  • Strong English communication skills, both written and spoken
  • Ability to lead workshops, demos, talks, meetups, and other public-facing activities
  • Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
  • Ability to effectively communicate with engineers, tech leads, and business stakeholders

System design and architecture

  • Ability to design and guide Kotlin adoption strategies for backend applications
  • Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)

### We are an equal opportunity employer

We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.

We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

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About JetBrains

JetBrains

JetBrains

Bootstrapped

JetBrains s.r.o. is a global software development private limited company which makes tools for software developers and project managers. The company has its headquarters in Amsterdam, and has offices in China, Europe, and the United States.

1,001-5,000

Employees

Prague

Headquarters

Reviews

10 reviews

4.3

10 reviews

Work-life balance

3.8

Compensation

4.2

Culture

4.5

Career

3.7

Management

3.5

78%

Recommend to a friend

Pros

Great team and collaborative culture

Excellent benefits and competitive compensation

Flexible work arrangements and remote options

Cons

Heavy workload and overwhelming demands

Communication issues and lack of transparency

High stress from expectations and fast pace

Salary Ranges

2 data points

Mid/L4

Mid/L4 · Market Analyst

2 reports

$169,300

total per year

Base

$130,000

Stock

-

Bonus

-

$116,300

$169,300