Claims Examiner I at J.B. Hunt

Job Title:

Claims Examiner I:

Department:

Insurance

Country:

United States of America:

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under routine supervision, the position is responsible to investigate and document incidents involving damages up to $5,000 (greater than $5,000 with manager approval/discretion). Manage claims made under our auto liability, general liability, or cargo insurance coverage. Performs duties to ensure the Company's motor fleet is in compliance with federal, state, and local laws, rules, regulations and Company policies. Uses established procedures and performs assigned tasks where work is routine and instructions are usually detailed

Job Description: Key Responsibilities:

• Independently evaluate and manage the Company’s exposure to risk (legal, damage, other liability) up to $5,000 by ensuring claims against it are thoroughly examined to minimize financial loss and diminished reputation against the Company. Involve management when scope/exposure exceeds defined range.
• Conduct initial and follow up contact and/or correspondence with claimants, insurance companies, attorneys, etc., regarding claim submission.
• Assess liability to apportion damages based on percentage of negligence for negotiating settlements with claimants, attorneys and insurance companies. Negotiate with plaintiff attorneys, insurance companies, etc., to settle vehicle and/or personal injury claims within your individual authority limits.
• Maintain a suspense system to ensure regular review of case files. Monitor case files daily to determine if reserves are set accurately and adjust within authority.
• Manage routine and emergency situations for vehicular accidents, drug/alcohol allegations and safety issues with drivers, workers compensation claims, or cargo claims. Includes coordinating with and providing professional assistance to local law enforcement and adjusters on the scene of an incident to gather information and control liability to the Company. Record and document vital information in Company information systems.
• Support other team members as needed to manage claim intake.

Qualifications: Minimum Qualification:

• High School Diploma or GED with 0-1 year combination of education, experience and training.

Preferred Qualification:

• Associate's Degree with 1-2 years combination of education, experience, and training Ability to maintain professionalism while dealing with difficult individuals Ability to make independent, time-sensitive decisions Ability to multitask Ability to work both individually and as part of a team Experience working in claims Proficient active listening skills Proficient time management skills Self-motivation.

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

Bachelors: Law, GED (Required), High School (Required)

Work Experience:

Loss Prevention/Claims Management

Job Opening ID:

00625132 Claims Examiner I (Open)

***“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”**J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.