Responsibilities

• Manage data inflow and data loading into system, data QC to ensure accuracy and deliverable report generation
• Perform coding and bridging activities for products and channels
• Monitors the production environment using established tools
• Responds to job failures/issues and correct problems/issues when possible according to established procedures
• Escalates issues requiring second-level support to appropriate individuals using the established call escalation procedures
• Takes appropriate action to ensure that processes are completed according to the schedule provided
• Provides training to new/junior analysts as required
• Acts as a product-specific or procedural subject matter expert for other analysts in the absence of Scheduling and/or supervisor
• May support the day to day activities of off-shore production hub, to ensure high quality, accurate and timely deliverables which meet requirements
• May provide input for new system development, including requirement gathering, UAT and implementation

Qualifications

• Degree or equivalent
• Two (2) years of experience in a data production environment
• Previous experience in other regional data Production
• Strong job control language skills or distributed platform operating and pc operating systems skills
• Proficiency in scheduling software packages as used by IQVIA and problem management tools
• Thorough knowledge of the data production environments
• Analytical/problem solving skills

About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com