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Customer relationship management
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Job Title: Sales Representative – FMCG & Consumer Health
Location: Zambia
Employment Type: Contract with IQVIA
Industry: FMCG / Consumer Health
Overview:
IQVIA is seeking a motivated and results‑driven Sales Representative to support our client within the FMCG and Consumer Health sector in Zambia. This role is ideal for a commercially minded sales professional with strong customer‑facing skills, the ability to influence purchase decisions, and a passion for driving brand growth across retail and pharmacy channels.
Key Responsibilities:
- Promote and sell FMCG and Consumer Health products within assigned territories.
- Visit retail outlets, pharmacies, wholesalers, and key distributors to drive product visibility and sales performance.
- Build and maintain strong relationships with store managers, pharmacists, and purchasing decision‑makers.
- Ensure optimal product availability, merchandising, and branding in-store.
- Execute promotional activities and support marketing initiatives.
- Monitor competitor activity, gather market insights, and provide actionable feedback to the team.
- Achieve monthly and quarterly sales targets.
- Prepare accurate reports on sales performance, stock levels, and territory activities.
- Uphold IQVIA and client compliance standards.
Qualifications & Requirements:
- Diploma or Degree in Sales, Marketing, Business, or a related field (preferred).
- Minimum 3 years’ experience in FMCG, Consumer Health, or pharmaceutical sales.
- Strong communication, negotiation, and relationship‑building skills.
- Ability to work independently, manage territory planning, and meet targets.
- Valid driver’s license and ability to travel within assigned regions in Zambia.
- Strong organisational skills and proficiency in MS Office or digital reporting tools.
Why Join IQVIA?
- Opportunity to represent leading Consumer Health and FMCG brands.
- A dynamic and supportive environment focused on professional growth.
- Competitive compensation and the chance to make a measurable impact in the retail and health‑consumer market.
# #
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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About IQVIA

IQVIA
PublicFocused on health information technology and clinical research.
10,001+
Employees
Durham
Headquarters
$17B
Valuation
Reviews
3.9
2 reviews
Work Life Balance
2.5
Compensation
2.0
Culture
2.8
Career
3.0
Management
2.5
65%
Recommend to a Friend
Pros
Structured feedback and development process
Meaningful contribution to client businesses
Problem-solving with specialized knowledge
Cons
Strict performance requirements and termination risk
High-level rubric definitions lack detail
No performance bonuses offered
Salary Ranges
42 data points
Junior/L3
Junior/L3 · Client Operations Lead
2 reports
$102,928
total / year
Base
$89,416
Stock
-
Bonus
-
$101,092
$104,764
Interview Experience
3 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 33%
Negative 67%
Interview Process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Technical Manager Interview
5
Executive/GM Interview
6
Offer
Common Questions
Behavioral/STAR
Case Study
Technical Knowledge
Past Experience
Culture Fit
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