Job Title: Pharmacy Sales Representative Location: Mombasa, Kenya Job Overview:

Our client, a multinational consumer healthcare company, is seeking a proactive and results-driven Pharmacy Sales Representative to join their team. This role plays a critical part in promoting pharmaceutical products to pharmacies and healthcare professionals, ensuring that the company’s solutions effectively address the needs of both patients and healthcare providers.

The ideal candidate will drive expert recommendation on key brands through the effective selling, detailing, and merchandising of our client’s brands to all relevant HCPs (Pharmacists, Pharmacy assistants, Front shop assistants, Clinic sisters and other as may be determined from time to time) in-line with our client’s relevant Policy & Procedures and local regulatory & ethical code guidelines.

Key Responsibilities:

• Sales and Promotion:

Actively promote and sell the client’s pharmaceutical products to pharmacies, achieving sales targets and objectives.

• Relationship Management:

Build and maintain strong relationships within the pharmacy channel to maximize business opportunities and grow the business.

• Market Research:

Conduct market analysis to identify potential clients and understand the competitive landscape, adapting strategies as necessary.

• Product Expertise:

Maintain comprehensive knowledge of the client’s product portfolio, including indications, contraindications, and clinical data, to provide accurate information to clients. Detail pharmacists and pharmacy assistants and train staff in-store during planned Lunch & Learn sessions (6 per month).

• Training and Support:

Offer training and support to pharmacy staff on product usage, benefits, and compliance with regulations.

• Coordination:

Co-ordinate the efforts of assigned 3rd Party merchandising agents.

• Reporting:

Prepare and submit regular reports on sales activities, market trends, and client feedback to management.

• Negotiation:

Negotiate the order to meet demand and expected off-take and pull through of stock and negotiate adequate share of shelf (SoS), forward share (in line with market share) to drive consumption.

• Compliance:

Ensure compliance with customer relationship management tool.

Qualifications:

• Education:

A university degree (preferably in science, medical or paramedical field, FMCG).

• Experience:

3 years proven experience in pharmaceutical sales or a related field, with a strong understanding of pharmacy operations and FMCG.

• Skills:

Excellent communication, negotiation, and interpersonal skills; ability to build rapport with clients.

• Self-Motivated:

Strong organizational skills and the ability to work independently to achieve sales goals.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.