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Clinical Trial Educator I (m/w/d)

IQVIA

Clinical Trial Educator I (m/w/d)

IQVIA

Frankfurt, Hesse, Germany

·

On-site

·

Full-time

·

5d ago

Required Skills

Customer Service

Join our team as a Clinical Trial Educator (CTE) and play a pivotal role in advancing clinical research. CTEs collaborate with research staff and stakeholders to drive trial recruitment and deliver study-specific training. Acting as a strategic partner, you will optimize site experience and performance while fostering strong relationships and sharing medical and scientific information with healthcare providers and caregivers.

Key Responsibilities

  • Develop study-specific action plans with research sites to accelerate recruitment and support procedural training.
  • Educate healthcare professionals and their staff on study protocols related to clinical trials.
  • Partner with referral networks to identify potential trial participants.
  • Maintain and analyze customer records to tailor strategies for pre-screening, screening, and enrollment.
  • Complete internal reporting and organize group events to optimize program delivery.
  • Address and manage objections effectively.
  • Stay current with technical knowledge in relevant therapeutic areas.

Qualifications

  • Registered Nurse, other healthcare professional, or Clinical Research Associate (CRA) required.
  • High flexibility to travel (including internationally if needed).
  • Bachelor’s degree (BA/BS) in Health Sciences or related field, or equivalent qualifications.
  • Located in Germany with fluency in German and English languages.
  • 1–2 years of relevant direct experience in working with research sites.
  • Clinical competence in the therapeutic area.
  • Excellent interpersonal and communication skills.
  • Strong written and verbal communication skills.
  • Ability to work independently and coordinate across multiple functions.
  • Solutions-oriented approach and positive attitude.
  • Strong customer service orientation and collaborative mindset.
  • Demonstrates empathy and cultural awareness.
  • Upholds the values of IQVIA and the CTE group.

Why Join Us?

At IQVIA, we are committed to improving patient outcomes through innovation and collaboration. As a CTE, you will make a meaningful impact on clinical research and contribute to advancing healthcare globally.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Junior/L3

Senior/L5

Junior/L3 · Analyst

2 reports

$107,910

total / year

Base

$93,834

Stock

-

Bonus

-

$97,750

$118,068

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit