Primary Function of Position

The Senior Business Analyst will possess both the technical and functional understanding of the business processes and will be a key person implementing business processes software solutions and systems implementation The role will be of a systems solution expert for identifying, analyzing, refining, translating, and finally documenting business requirements from ISI business teams.

Essential Job Duties

• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost efficient proposal on inefficiencies and risks to determine appropriate process and system design.
• Create functional specifications and work with cross-functional teams and development teams to deliver the technical objects.
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI’s production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between current and future state of business processes and helps in prioritizing opportunities to improving processes through the usage of Business capability matrix (BCM)
• Lead and facilitate business user meetings to gather process information for sound system solutions.
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Help business teams on reporting requirements on the reporting team working in conjunction with the data warehouse team.
• Conduct QA validations and lead User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Follow the Intuitive change management process. Analyze impact of changes to the corporate application landscape
• Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement.

Required Skills and Experience

• Minimum 8 years of experience working on the Order Management and Logistics Business Processes with Business Analyst experience in a full cycle implementation as well as in support.
• In-depth knowledge of business processes starting with order intake, plant determination, pricing calculations and order fulfilment with integration points with billing, revenue and inter-company.
• Hands-on experience with configuration of SAP Modules: SD and MM
• Strong experience with Order management and Logistics Business Functions.
• System solution understanding of integration points with intercompany process, billing and revenue is desirable.
• Exposure to SAP S4 HANA and Fiori applications is preferred.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• Ability to guide team members and mentor them as needed.
• Ability to work with minimum supervision or guidance.
• Ability to work in a team environment, effectively interacting with others.
• Ability to multi-task and perform effectively in a fast-paced environment.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Excellent verbal and written communication skills

Required Education and Training

• Bachelor’s degree in engineering or equivalent experience.

Preferred Skills and Experience

Must have Skills:

• In-depth knowledge of business processes starting with order intake, plant determination, pricing calculations and order fulfilment with integration points with billing, revenue and inter-company.
• Hands-on experience with configuration of SAP Modules: SD and MM
• Strong experience with Order management and Logistics Business Functions.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.