Client Services Associate I

Job Description and Responsibilities:

Interactive Brokers seeks high-level, serious individuals with a financial services industry background and a professional demeanour suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

Respond to retail and professional clients' inquiries via inbound calls, email and online chat
Obtain a thorough knowledge of products offered by IB on various global exchanges
Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications:

Experience: 2 years in trading or brokerage services
Education: University degree (Bachelors) required
NCFM/NISM certifications in capital markets, derivatives and currency derivatives
High level of MS Excel skills required
Language skills: Fluent English
Good quantitative/analytical skills
Excellent oral/written communication skills required

Company Benefits & Perks:

Competitive salary package.
Performance based annual bonus (cash and stocks).
Group Medical & Life Insurance.
Modern offices with free amenities & fully stocked cafeterias.
Monthly food card & company paid snacks.
Hardship/shift allowance with company provided pickup & drop facility
Attractive employee referral bonus.
Frequent company sponsored team building events and outings.

• Depending upon the shifts.
  The benefits package is subject to change at the management's discretion.