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职位Interactive Brokers

Client Services Representative

Interactive Brokers

Client Services Representative

Interactive Brokers

Mumbai, India

·

On-site

·

Full-time

·

1mo ago

福利待遇

Healthcare

Equity

Meals

Commuter

必备技能

Trading

Brokerage services

MS Excel

English language

Analytical Skills

Communication

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description and Responsibilities:

Interactive Brokers seeks high-level, serious individuals with a financial services industry background and a professional demeanour suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

  • Respond to retail and professional clients' inquiries via inbound calls, email and online chat

  • Obtain a thorough knowledge of products offered by IB on various global exchanges

  • Assist clients with opening and funding accounts

  • Show clients how to use different features of the Trader Workstation

  • Explain margin requirements to clients

  • Investigate trade issues and order executions

  • Knowledge of securities regulations impact on customers

Qualifications:

  • Experience: 2 years in trading or brokerage services

  • Education: University degree (Bachelors) required

  • NCFM/NISM certifications in capital markets, derivatives and currency derivatives

  • High level of MS Excel skills required

  • Language skills: Fluent English

  • Good quantitative/analytical skills

  • Excellent oral/written communication skills required

Company Benefits & Perks:

  • Competitive salary package.

  • Performance based annual bonus (cash and stocks).

  • Group Medical & Life Insurance.

  • Modern offices with free amenities & fully stocked cafeterias.

  • Monthly food card & company paid snacks.

  • Hardship/shift allowance with company provided pickup & drop facility

  • Attractive employee referral bonus.

  • Frequent company sponsored team building events and outings.

  • *Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.

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关于Interactive Brokers

Interactive Brokers

Multinational brokerage company.

1,001-5,000

员工数

Greenwich

总部位置

$6.8B

企业估值

评价

3.8

10条评价

工作生活平衡

2.5

薪酬

3.5

企业文化

4.0

职业发展

3.2

管理层

2.8

65%

推荐给朋友

优点

Flexible hours and good benefits

High salary and bonuses

Supportive colleagues and collaborative environment

缺点

High workload and long hours

Demanding and overwhelming work environment

Unresponsive management

薪资范围

11个数据点

Junior/L3

L3

L6

Junior/L3 · Data Scientist

0份报告

$280,000

年薪总额

基本工资

$220,000

股票

$30,000

奖金

$30,000

$238,000

$322,000

面试经验

4次面试

难度

2.5

/ 5

时长

14-28周

录用率

25%

体验

正面 25%

中性 75%

负面 0%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit