IT Support Specialist at Intel

Job Details:

Job Description:

Functional Focus: Digital Signage Operations Specialist The Digital Signage Operations Specialist is responsible for the day-to-day operational support of enterprise digital signage systems across global locations. This role ensures the reliability, performance, and scalability of digital signage solutions by monitoring software platforms, managing hardware health, coordinating procurement and asset lifecycle activities, and supporting local repair efforts. The position also plays a key role in evaluating and piloting emerging technologies, vendors, and content delivery solutions through structured proof-of-concept (POC) initiatives, working closely with IT, procurement, and business stakeholders.

Qualifications:

Role Overview: We are seeking a Digital Signage Operations Specialist to support enterprise-wide digital signage systems across global locations. This role will focus on monitoring software and hardware performance, coordinating procurement processes, and managing local repair efforts. The position will also contribute to proof-of-concept (POC) initiatives for emerging technologies, vendors, and content delivery solutions.

Key Responsibilities:

• Monitor and maintain digital signage software platforms to ensure uptime, performance, and content accuracy.
• Track and manage hardware health across global deployments, including displays, media players, and networking components.
• Coordinate global purchase orders, including vendor communication, order tracking, and asset lifecycle management.
• Liaise with local repair teams and service providers to resolve hardware issues efficiently.
• Support troubleshooting efforts and escalate issues as needed to internal or external partners.
• Assist in testing and validating new technologies, vendors, and digital content presentation solutions through POCs.
• Document processes, system configurations, and operational procedures.
• Collaborate with cross-functional teams including IT, procurement, and business stakeholders. Qualifications:
• Bachelor's degree in IT, Engineering, or a related field (or equivalent experience).
• 2-5 years of experience in IT operations, AV systems, digital signage, or related technologies.
• Familiarity with digital signage platforms, CMS tools, or remote monitoring systems.
• Experience coordinating with global vendors and managing procurement workflows.
• Strong troubleshooting skills across software and hardware environments.
• Excellent communication skills and ability to work across time zones.
• Experience supporting POCs or evaluating new technologies is a plus.

Preferred Skills:

• Knowledge of networking fundamentals (IP, connectivity, remote access).
• Experience with ticketing systems and monitoring tools.
• Exposure to audiovisual (AV) systems or IoT devices.
• Project coordination or vendor management experience.

Job Type:

Experienced Hire

Shift:

Shift 1 (India)

Primary Location:

India, Bangalore

Additional Locations:

Business group:

IT is the trusted technology partner for Intel's business, relentlessly focused on the experience of our people, our end users, and our customers. We design and support Intel's IT infrastructure, driving e-Commerce and web services with a focus on robust security and identity protection.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.