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Job Details:
Job Description:
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The Customer Experience and Support (CES) team within CEG NSG group is looking for a talented senior Network Systems and Solutions Engineer to support Intel Ethernet products.
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The primary job role is technical enabling of Intel Ethernet product for both discrete Ethernet controller and integrated Ethernet IP on SOC.
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This includes technical debug and issue resolution of complex issues on board design, PCIe interlink, and Ethernet interlink.
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The role is also expected to work independently on resolving customer issues and drive resolution as delivery.
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The role will be expected to collaborate software developer to accomplish debug tool development and validation.
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Complex issue debug, problem solving, multi-tasking, organization, and customer management skills are critical to success in this role.
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Some travel may be required as appropriate based on customer needs.
Qualifications:
Minimum Qualifications:
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Bachelor's or Master's Degree in Electrical Engineering along with minimum of 6 years of experience over similar area.
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Excellent written and verbal communications skills.
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Strong analytical skills for problem abstraction and resolution.
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Good understanding of high-speed IO debug methods preferably PCIe or Ethernet technologies (signal integrity, firmware debug, protocol analysis).
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Working knowledge of lab equipment including oscilloscope, network analyzer, spectrum analyzer, logical analyzer, protocol analyzer, etc.
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Self-motivated with the ability to work independently and deliver quality result.
Preferred Qualifications:
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Knowledge of PCIe building block on Ser Des PHY layer, Data Link layer, Transaction Layer.
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Fluent on PCIe link issue debug including Ser Des Equalization and LTSSM log analysis.
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Knowledge of Intel system level architecture BMC, NCSI, I2C, IOSF, I3C.
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Working knowledge of 10G/25G/40G/100G/200G/400G Ethernet media (Optical, DAC, Backplane), and proven experience on resolving Ethernet interlink issue.
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Working knowledge of Ethernet module manageability protocol including, SFF-8472, SFF-8636, CMIS 3.x/4.x/5.x
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Proven experience of supporting custom design and issue debug activities.
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Proven experience of x86 Server platform design.
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Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.
Job Type:
Experienced Hire
Shift:
Shift 1 (Taiwan)
Primary Location:
Taiwan, Taipei
Additional Locations:
Business group:
The Central Engineering Group (CEG) is Intel's data-driven organization that builds scalable engineering solutions across three pillars: Product Enablement (IP, tools, and methodologies), Custom ASIC (leveraging existing IP for custom silicon), and Foundry Enablement (supporting top customers and validating technologies). The team focuses on customer-driven, end-to-end solutions with short development cycles to deliver measurable business impact across Intel's product and foundry businesses.
Posting Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Position of Trust
N/A
Work Model for this Role
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. Job posting details (such as work model, location or time type) are subject to change.
ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.
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About Intel

Intel
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Employees
Santa Clara
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$200B
Valuation
Reviews
3.5
3 reviews
Work Life Balance
3.0
Compensation
3.0
Culture
2.5
Career
2.5
Management
2.0
25%
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Pros
Offers internship opportunities
Interview opportunities available
Cons
Major job cuts and layoffs
Spam emails after rejection
Poor communication practices
Salary Ranges
6 data points
Senior/L5
Senior/L5 · Advanced Field Service Engineering Data Analyst
1 reports
$132,904
total / year
Base
$102,234
Stock
-
Bonus
-
$132,904
$132,904
Interview Experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview Process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Onsite/Virtual Interviews
5
Team Matching
6
Offer
Common Questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Past Experience
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