Job Title

Inside Sales Representative:

Location

Brno, Czechia, hybrid

Warsaw, Poland, hybrid

Job Summary

To provide internal and external sales support for the EMEIA Sales Division. Consults Product & Sales Management on their needs and offers creative ideas to support business growth, whilst maintaining information for lead tracking.

Responsibilities

• A key member of the internal sales team, supporting all new and existing sales initiatives

• Coordinate sales conferences, meetings & events including training and factory visits

• Support the sales leaders on specific sales / marketing or PR projects as directed

• Develop and maintain productive relationships with existing and potential distributors / customers at all levels

• Onsite sales support, to both internal and external customers

• Implements and plan marketing campaigns for new & existing products

• Maintain distributor databases to ensure they are always up to date

• Distribute all announcements & bulletins to distributors and sales teams

• Weekly pipeline reviews, always ensuring adherence to standard work

• To provide sales support to Area Sales Managers and their distributors including handling sales enquiries for their territory, special pricing requests, order book management and order update requests

• Qualification of IoT leads

• NPS management ensuring detractors for Area Sales Managers and Distributors are followed up

• Fortnightly review call with distributors to discuss open enquiries and support that is needed to complete enquiry

• Support forecasting for distribution

• Manage AR disputes

• Demonstration and training on sales support tools

• Review machine sales by country and share reports with commercial leaders

• Additional ad hoc duties as required

• Quarterly communication to distributors via newsletters

Basic Qualifications / Competencies

• Experience with Microsoft Office applications (Access, Excel, Word)

• Experience of SAP or other ERP system

• Excellent written and oral communication skills, with the ability to prioritise and execute tasks in a high-pressure environment

• Exceptional customer service skills

Travel & Work Arrangements/Requirements

Some travel across Europe may be required

Key Competencies

• Experience with Microsoft Office applications (Access, Excel, Word)

• Experience of SAP or other ERP system

• Excellent written and oral communication skills, with the ability to prioritise and execute tasks in a high-pressure environment

What we Offer

• Motivating salary and annual bonuses

• Equity grant (company shares)

• Extra holiday package

• Flexible working hours

• Possibility of Home Office

• Contribution to language/professional courses

• LinkedIn Learning free access

• Employee Assistance Programme