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职位Ingersoll Rand

ITINERANT SERVICES & ANALYSIS TECHNICIAN COMPRESSED AIR M/F

Ingersoll Rand

ITINERANT SERVICES & ANALYSIS TECHNICIAN COMPRESSED AIR M/F

Ingersoll Rand

SAINT-CYR-L’ÉCOLE, FR, 78210

·

On-site

·

Full-time

·

1mo ago

必备技能

Customer Service

ITINERANT SERVICES & ANALYSIS TECHNICIAN COMPRESSED AIR M/F

Location

  • Itinerant 50% minimum in France
  • Position based close to the office in Saint-Cyr-l'Ecole

Position Summary

Assist in the development of the company's Services activity in conjunction with the sales teams and customers, in order to guarantee operational and commercial performance as well as customer satisfaction in line with the commercial strategy established by the company.

Key Responsibilities

Audits/Measurements

  • Perform compressed air quality analyses at customers' sites, in accordance with current standards.

  • Install, parameterize and use measuring instruments dedicated to the control of compressed air (particles, humidity, oil).

  • Carry out sampling and measurements in real operating conditions, directly in the air networks of industrial sites.

  • Strictly apply control protocols, verify facility compliance and detect potential risks.

  • Analyze and interpret the data collected, determine the quality class achieved according to the standard.

  • Drafting of reports including results, conclusions and possible recommendations.

Additional responsibilities (as the department evolves)

After-sales Service

  • Receive customer service telephone requests for a pre-diagnosis for an intervention if necessary

  • Provide prevention, information and recommendations to customers. You are a source of proposals for after-sales service and make recommendations adapted to the customer's needs.

  • Manage troubleshooting priorities

  • Draw up after-sales service intervention reports

Installations/Commissioning of equipment

  • Carry out expertise, repairs, preventive and curative maintenance, installations and commissioning at customers' sites (national territory; metropolitan France, and more rarely abroad). Travel represents at least 50% of the time; the rest of the time will be spent on facilities and office (administrative, etc.).

  • Coordinate the installation and commissioning of PARTENAIR products at customers' sites in conjunction with the various internal departments, subcontractors and customers

  • Provide technical training of our products to customers (mastery of the product range)

Security

  • Respecting and enforcing safety rules

Relationship with other departments: All departments of the company

Relations with external organizations: Distributors, direct customers, suppliers, subcontractors

Basic Qualifications

  • 3 / 5 years of experience as a field technician and subcontractor management

  • The job requires knowledge of BTS maintenance level

  • This position is open to people with disabilities.

Key Competencies

Technical skills:

  • Technical knowledge of compressors and/or air treatment

  • Use of analytical instruments used in compressed air control.

  • Ability to work in a variety of industrial environments, with an understanding of operational constraints.

  • Absolute rigour in the measurements, strict compliance with protocols.

  • Good interpersonal and organizational skills

  • Ability to work in an industrial environment, strict compliance with HSE rules.

  • Mastery of the company's IT tools (Office Pack, Outlook, SAP, etc.)

  • Reading of plans and/or technical diagrams

  • Detecting the origin of a failure

  • Diagnosing a malfunction of industrial equipment

  • Technical assistance to customers

Languages:

French: mother tongue

English: Business, B1 level required

Knowing how to be linked to the function:

  • Fluency in English

  • Rigour, organization

  • Sense of listening and service

  • Results-oriented culture

  • Voluntary, persevering

  • National (>50% of the time) and sporadically international mobility

  • B licence

  • Electrical accreditation

What we offer

  • Service vehicle

  • Business bank card

  • Family health insurance

  • Tickets restaurants

  • Profit-sharing agreement

  • Monetizable Time Savings Account

  • Share Options

  • LinkedIn Learnings

  • Continuous development and growth opportunities

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关于Ingersoll Rand

Ingersoll Rand

Ingersoll Rand Inc. is an American multinational company that provides flow creation and industrial products. The company was formed in February 2020 through the spinoff of the industrial segment of Ingersoll-Rand plc and its merger with Gardner Denver.

10,001+

员工数

Davidson

总部位置

$15.2B

企业估值

评价

3.8

10条评价

工作生活平衡

2.8

薪酬

3.2

企业文化

4.2

职业发展

3.1

管理层

3.9

72%

推荐给朋友

优点

Supportive management and leadership

Great team culture and teamwork

Good benefits and training programs

缺点

Heavy workload and long working hours

Fast-paced and stressful environment

Limited growth opportunities

薪资范围

20个数据点

Junior/L3

Mid/L4

Junior/L3 · Design Engineer

1份报告

$95,749

年薪总额

基本工资

$73,653

股票

-

奖金

-

$95,749

$95,749

面试经验

46次面试

难度

3.0

/ 5

时长

14-28周

录用率

38%

体验

正面 69%

中性 21%

负面 10%

面试流程

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

常见问题

Technical skills

Past experience

Team collaboration

Problem solving