Infosys
Senior Operations Manager
RoleOperations
LevelSenior
LocationBangalore, India
WorkOn-site
TypeSenior Operations Manager
Posted1 week ago
About the role
Senior Managers needed for Supply chain management role
"• Manage multiple teams spread across various locations delivering account objectives
- Provide end-to-end ownership of large-scale Sales Operations
- Lead teams of 75–100 associates through Assistant Managers
- Define and execute enterprise sales operations strategy
- Drive workforce planning, capacity optimization, and scalability
- Govern SLAs, KPIs, CSAT, and service excellence metrics
- Lead sales transformation and automation programs
- Represent operations in executive client governance forums
- Identify revenue- and margin-improvement opportunities
- Support due diligence and solutioning for large deals
- Own program management for strategic initiatives
- Ensure contractual compliance, audit readiness, and risk mitigation
- Deliver executive dashboards and BI insights
- Partner with Sales, Finance, Marketing, IT, and Legal
- Govern training strategy, knowledge management, and standards
- Drive a culture of continuous improvement and innovation"
"• Manage multiple teams spread across various locations delivering account objectives
- Provide end-to-end ownership of large-scale Sales Operations
- Lead teams of 75–100 associates through Assistant Managers
- Define and execute enterprise sales operations strategy
- Drive workforce planning, capacity optimization, and scalability
- Govern SLAs, KPIs, CSAT, and service excellence metrics
- Lead sales transformation and automation programs
- Represent operations in executive client governance forums
- Identify revenue- and margin-improvement opportunities
- Support due diligence and solutioning for large deals
- Own program management for strategic initiatives
- Ensure contractual compliance, audit readiness, and risk mitigation
- Deliver executive dashboards and BI insights
- Partner with Sales, Finance, Marketing, IT, and Legal
- Govern training strategy, knowledge management, and standards
- Drive a culture of continuous improvement and innovation"
Education: MBA,BBA
Preferred skills: S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM
Benefits and perks
•Learning Budget
Required skills
Operations management
Process improvement
Cross-functional coordination
About Infosys
BANGALORE
Headquarters