Infosys
Infosys

Customer Success

RoleCustomer Success
LevelMid Level
LocationBangalore, India
WorkOn-site
TypeSenior Consultant - Quality
Posted1 month ago
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About the role

  • Supports end to end customer success across IT consulting and implementation in software engineering automation.
  • Works with consultants and delivery teams to ensure customer requirements are clearly understood, consulting outcomes are actionable, and implementations using tools, platforms,
  • Generative AI, and Agentic AI progress as planned.
  • Tracks adoption and outcomes, flags risks to value realization, and helps capture success stories and lessons learned for wider organizational reuse and impact

Education: MBA,Bachelor of Engineering

Preferred skills: Foundational ->SDLC->Software Design

Benefits and perks

Learning Budget

Required skills

Sales

Account management

Communication

About Infosys

BANGALORE

Headquarters