
Infosys
Customer Success
RoleCustomer Success
LevelMid Level
LocationBangalore, India
WorkOn-site
TypeSenior Consultant - Quality
Posted1 month ago
About the role
- Supports end to end customer success across IT consulting and implementation in software engineering automation.
- Works with consultants and delivery teams to ensure customer requirements are clearly understood, consulting outcomes are actionable, and implementations using tools, platforms,
- Generative AI, and Agentic AI progress as planned.
- Tracks adoption and outcomes, flags risks to value realization, and helps capture success stories and lessons learned for wider organizational reuse and impact
Education: MBA,Bachelor of Engineering
Preferred skills: Foundational ->SDLC->Software Design
Benefits and perks
•Learning Budget
Required skills
Sales
Account management
Communication
About Infosys
BANGALORE
Headquarters