
Senior Process Executive
About the role
1–4 years of experience in Consumer Lending / Loan Servicing operations.
Perform detailed verification of customer information including KYC documents, identity proof, address proof.
Perform validations related to payment postings, credit/debit corrections, wire transactions, fee waivers, and servicing reports.
Ensure compliance with banking controls, audit requirements, data privacy, and servicing guidelines.
Good understanding of loan payments, account adjustments, and servicing workflows.
Basic understanding of US banking servicing controls and compliance expectations.
Basic understanding of banking/fraud operations (Disputes/Chargeback/Detection processes) or AML/KYC
Consumer Lending Servicing – Monetary & Non‑Monetary Operations
understanding of banking/fraud operations (Disputes/Chargeback/Detection processes) or AML/KYC
Working knowledge of MS office and banking systems.
Good communication skills (written and verbal).
Flexible working in US shift (rotational shift).
Education: Graduate
Preferred skills: India Banking->Consumer Banking, Mortgage, Lending Operations, Commercial Banking
Benefits and perks
•Flexible Hours
Required skills
Loan servicing
KYC
Payment processing
Compliance
MS Office
About Infosys
HYDERABAD
Headquarters