Infosys is seeking an experienced Senior Dot Net Developer- SQL to drive application maintenance and support program. The ideal candidate will bring deep expertise in .NET, SQL, and SaaS-based applications, strong command of ITSM platforms (Service Now), and proven experience in leading large teams (50+ members). This role requires exceptional stakeholder and customer relationship management skills, along with sufficient AI knowledge to confidently engage in strategic discussions with senior client leadership.

Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years experience with Information Technology.

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Excellent hands-on or leadership experience supporting .NET Framework & .NET (Core / .NET 6+), SQL, C# (advanced concepts: async/await, LINQ, delegates, events) and SaaS applications with Service Now and ITIL-based service management.

• Location for this position is West Palm Beach, FL. This position requires travel and/or relocation to project/client locations

Preferred Qualifications:

:**- At least 2 years Provide end-to-end technical leadership for application support and delivery across.**NET, SQL, and SaaS platforms.

• Experience in ASP.NET MVC / ASP.NET Core MVC, ASP.NET Web API, RESTful services, Minimal APIs (modern .NET, Razor Pages. Dependency Injection (built-in and third-party containers) Middleware pipelines, Session and state management.

• Experience in .NET, SQL, and SaaS platforms, SQL Server architecture understanding, Stored Procedures (complex logic, optimization), Views, Functions, Triggers, Temp tables and table variables.

• Object-Oriented Programming (OOP) principles, SOLID principles and design patterns (Factory, Singleton, Repository, MVC, CQRS).

• Multithreading and parallel programming, Exception handling and logging frameworks (Serilog, NLog, Log4Net).

• ITIL certification (ITIL v3 / v4), Strong analytical, quantitative, and organizational skills.

• Excellent communication skills, with the ability to clearly explain complex technical concepts to stakeholders.

• Provide thought leadership and technical guidance to ensure high-quality architecture and efficient data solutions.

• Project or program management certifications (PMP, PRINCE2, SAFe, etc.)

• Demonstrated experience managing large teams of 50+ resources.

• Excellent stakeholder management and customer relationship management capabilities.

• Strong analytical, communication, and presentation skills.

• Provide end-to-end technical leadership for application support and delivery across

• Oversee stability, performance, and scalability of mission-critical applications

• Guide teams on best practices related to application support, incident management, automation, and continuous improvement

• Act as the technical escalation point for high-impact issues and complex problem resolution.

• Lead service operations using Service Now or equivalent ITSM tools

• Drive operational excellence through SLAs, KPIs, CSAT, and continual service improvement initiatives

• Manage and inspire large, multi-disciplinary teams (50+ members) across onshore/offshore

• Lead executive-level communications, reviews, and governance forums

• Build strong customer relationships through proactive engagement, transparency, and delivery excellence

• Manage expectations, risks, and dependencies while ensuring alignment with business objectives

• Leverage foundational AI/ML knowledge to contribute to strategic and solution-oriented discussions with client leaders

• Identify opportunities where AI, automation, and analytics can enhance service delivery and operational efficiency

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.