Lead - Client Operations & Services

Key Responsibilities:

• Ensure compliance with group policies, transfer pricing principles, and IFRS
  (preferred) accounting standards

• Act as the go-to SME during critical close cycles, troubleshooting issues and guiding
  the team to resolution

• Own end-to-end delivery, ensuring adherence to SLA/KPI commitments

• Demonstrate a strong ownership mindset and accountability for outcomes

• Effectively balance operational delivery, team leadership, and stakeholder
  management

• Ability to lead, guide, and coach team members

• Systems & Tools

• Strong working knowledge of Oracle (or similar ERP systems)

• Advanced Excel skill set

• Ability to analyze large data sets and resolve system vs sub-ledger mismatches

Education: MBA

• Preferred skills: BPM->Leadership
• JL6B