Infosys
Customer Success
RoleCustomer Success
LevelMid Level
LocationBangalore, India
WorkOn-site
TypeFull-time
Posted3 weeks ago
About the role
- Supports end to end customer success across IT consulting and implementation in software engineering automation.
- Works with consultants and delivery teams to ensure customer requirements are clearly understood, consulting outcomes are actionable, and implementations using tools, platforms,
- Generative AI, and Agentic AI progress as planned.
- Tracks adoption and outcomes, flags risks to value realization, and helps capture success stories and lessons learned for wider organizational reuse and impact.
Education: MBA,Bachelor of Engineering
- Preferred skills: Foundational->SDLC->Requirement Analysis,Technology->Artificial Intelligence->Artificial Intelligence
- ALL
Required skills
Customer Success
Stakeholder Management
Requirement Analysis
Implementation Support
About Infosys
BANGALORE
Headquarters