Role Title: Payroll Compliance Specialist
Role Designation: Process Lead
Reporting Manager: Payroll Manager
Job Level: 4B
Location: Birmingham About Infosys BPM Ltd:

Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June, 2018.

Key Responsibilities & Deliverables:

• Process corrects and timely salary payments to designated payroll areas
  across our FTSE 100 client (including Channel Islands, Isle of Man and
  international employees), and provide a specialist payroll service to
  same.
• Provide specialist payroll subject matter support and advice to the
  broader payroll department, including understanding the impact of
  legislation changes and the ability to complete manual payroll
  calculation and comprehensive, detailed pay slip explanations.
• Manage central payroll function processes in order to support payroll
  team members and key payroll service delivery.
• Ensure compliance with relevant regulatory region legislation in respect
  of processing of all payments to employees, as well as income tax,
  National Insurance/Social Insurance, pensions and National Minimum
• Wage/National Living Wage.
• Ensure payroll compliance and governance at all times, in line with
  Group and business audit controls, local business controls and UK &
• Ireland legislative framework.
• Identify weaknesses or inconsistencies in payroll and system processes
  and make recommendations for improvements.
• Working closely with Project Teams to create client facing Test Strategies
  and Test Cases
• Oversee scheduled and ad hoc functional and regression testing of new and
  existing core functionality to ensure high quality standards are achieved
  always for all software releases
• Ensure payrolls are completed accurately and timely following set
  checks and balances, and to obtain approval before exiting.
• Accurate processing of payroll reversals when required, including results
  table analysis.
• Ensure any exception and/or error reports are fit for purpose and
  maintained in line with payroll compliance and regulatory legislation.
• To understand the various pension schemes within the Group and the
  impact of calculations on pay slips, including Workplace Pensions Auto
  Enrolment legislation and processes, along with associated
  reconciliations.
• Manage the appropriate approval levels, with supporting evidence, and
  to ensure sign off is made before BACS payments are arranged for submission.
• Processing and validation of all tax and National Insurance/Social
  Insurance documentation, in accordance with local legislation, including
• P6, P9, P45 and New Starter Declarations.
• Reconciliation and submission of monthly Real Time Information data
  to HMRC, and resolution of any queries arising from.
• Attend regular team meetings/huddles in order to maintain an acceptable
  standard of service delivery.
• House-keeping data storage and paperwork, in line with client audit and
  business controls.

Essential Criteria:

• Prior experience in a payroll software testing role or similar
• Good knowledge of SAP Testing Platforms
• Passion for driving new ideas processes and standardizing
• Self-motivated and ability to use initiative
• High attention to detail
• Ability to meet deadlines under pressure
• Excellent time management
• Communicative with a high standard of reading and written skills
• Working knowledge of Microsoft Office products (particularly Excel)
• Must be a highly motivated people person
• Proactive team player
• Professional outlook and strong personality
• The ability to work to strict and tight deadlines
• Ability to work autonomously while having a strong sense of commitment
  to team and department
• Good collaboration with other teams and departments
• Display high levels of confidentiality, honesty and integrity

Experience: 4+ Years

Desirable Criteria:

• Ability to organize work and prioritize with limited supervision
• Excellent customer service skills
• Excellent organizational skills
• Awareness of the implications of information laws, such as the data
  Protection Act

Core Competencies:

Quality Knowledge & Continuous Improvement Management:

• Thorough grasp of quality procedures and techniques
• Working knowledge of principles of control measures
• Basic understanding of specific change management processes

SLA & Performance Management:

• Sound understanding of process performance measurement, reporting and tracking requirements
• Working knowledge of risk mitigation practices to identify and manage the risk and liabilities
• Able to generate accurate reports and highlight issues

Client Centricity & Business Metric Management:

• Broad understanding of complaint handling guidelines and procedures, client business
  and key metrics
• Able to enhance effectiveness of own process

Building Collaborative Partnerships:

• Interacts regularly with key influencers within and outside own organization and uses
  formal and informal opportunities available to build relationships by working on mutual
  areas of interest and to achieve laid down objectives
• Develops and maintains extensive knowledge of key influencers within own organization
  and client organization and uses social networks effectively
• Demonstrates knowledge of work area and appreciation of others' concerns to build own
  credibility and influence others
• Identifies areas of agreement, and respects other stakeholder views and leverages data
  to build a strong case for negotiation

Analytical Ability:

• Looks at data from multiple sources and integrates data/inputs
• Able to build cause effect linkages to arrive at key issues
• Able to assess the pros and cons of all the alternatives to arrive at the optimal solution

Learning & Innovation:

• Seeks new thinking in the group actively seeks ideas from the team
• Drives and supports the team in establishing effective learning goals
• Creates opportunities for team to pilot new ideas to completion

High Impact Communication:

• Able to assess the target audience's needs, prepares and practices a logical flow
• Able to articulate own point of view based on assessment of multiple point of views

Benefits:

-25 days holiday excluding Bank Holiday's Leave Year runs from April 1 to March 31
-Sick Pay (3 paid Days in a 12-month period)
-Employee discounts

• Perk Box
  -Access to training platform for PD - Lex
  -Pension - employer contribution 3% employee contribution 5% - total 8% of designated banding
  -Free Parking
• Birmingham only
  -On site canteen
• Birmingham only
  -Income Protection
  -Employee Assistance Program (EAP)

This role profile is a guide to the work you will initially be required to undertake commensurate with job level and experience. It may be changed from time to time to incorporate changing circumstances. It does not form part of your contract of employment.