AR Specialist with Czech and English - Lodz

AR Specialist with Czech and English

• Infosys Poland Sp. z o.o.
• Łódź

We are looking for a candidate with:

English C1 and Czech (C1/C2) (essential for client communication purposes)
Min 2 years of experience in working with clients (in AR domain)
Experience in customer-facing roles
Good communication skills, attitude for problem solving and teamwork skills

Good knowledge of MS Office package:

Highly developed, self-organization

Your key activities:

Telephone contact in Czech (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Performing Cash Application, Order Release and Credit Limit review activities

Managing Customer Refunds:

Supporting AR team with payment methods maintaining
Preparing daily, weekly, and monthly regular financial reports

Ongoing e-mail communication in Czech and English:

Collaborating with other teams and internal customers

You can expect from us:

Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Czech language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on My Benefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company

Bonuses from the Social Fund:

Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week) or remote with in Poland