OpenText Exstream Developer

About the job:

Join a team where communication meets craftsmanship. As an Open Text Exstream Developer, you’ll help design and deliver high-quality, personalized customer communications that power critical business journeys—statements, notices, letters, and digital outputs. You’ll collaborate closely with business stakeholders, designers, and engineering teams to translate requirements into reliable, scalable Exstream solutions. In this role, you’ll balance precision and creativity—building templates and orchestrations that look great, render accurately, and perform consistently across channels. With AI as an added edge, you’ll also explore smarter ways to improve content quality, accelerate development, and enhance testing and validation. If you enjoy solving complex document composition challenges, optimizing performance, and contributing to a supportive, delivery-focused culture, this is a great place to grow your impact.

Key Responsibilities:

• Exstream Development & Delivery

• Design, develop, and maintain Open Text Exstream templates, communications, and output packages for print and digital channels.

• Translate functional requirements into Exstream design artifacts, data mappings, and composition logic.

• Build reusable components (fragments, rules, shared content) to improve consistency and reduce delivery timelines.

• Configure and validate outputs (PDF/AFP/Post Script/HTML as applicable), ensuring layout accuracy and brand compliance.

• Integration, Testing & Support

• Partner with upstream/downstream teams to integrate Exstream with data sources and delivery pipelines.

• Perform unit testing, defect triage, and root-cause analysis; deliver fixes with strong attention to detail.

• Support production releases, troubleshoot issues, and implement performance/stability improvements.

• AI-enabled Productivity

• Apply AI-assisted approaches to improve content validation, accelerate template development, and enhance test coverage where appropriate.

• Contribute to documentation, standards, and best practices for template governance and quality checks.

Minimum Qualifications:

• BE/ME/BTECH/MTECH/MCA/MSC/MBA (or equivalent) in a relevant discipline.
• 3–5 years of experience in document composition with strong hands-on expertise in Open Text Exstream.
• Experience developing and maintaining templates, business rules, and dynamic content for customer communications.
• Strong debugging skills with the ability to analyze composition issues and deliver reliable fixes.
• Working knowledge of SDLC practices, version control, and release processes.

About us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Education: Bachelor of Engineering

Preferred skills: Technology->Content Services (CS)->CS - Customer Experience Management Platform->Open Text Exstream