
Team Lead
About the role
Experience in any of the domains, Contract Management/Quoting/Pricing operations/ Invoice/Billing
Research, review and analyze contract terms, documents and events to prepare critical claim calculations
Negotiation of claims with 3rd Party and issue invoices for Receivable claims
Timely escalation of relevant issues to supervisor and business line as appropriate
Develop and review control reports to ensure receivable claims are submitted to 3rd party/Affiliate within contract limits; monitor additional controls reports, as necessary
Respond to claims questions from customers (3rd Party, Affiliate, Management)
Manage outstanding items and aged claims and progress/action them to closure
Track and follow-up of overdue or outstanding invoices issued to counterparties
Highlight areas for process improvement opportunities, contract issues, and improvements to supervisor
Experience in any of the domains, Contract Management/Quoting/Pricing operations/ Invoice/Billing
Research, review and analyze contract terms, documents and events to prepare critical claim calculations
Negotiation of claims with 3rd Party and issue invoices for Receivable claims
Timely escalation of relevant issues to supervisor and business line as appropriate
Develop and review control reports to ensure receivable claims are submitted to 3rd party/Affiliate within contract limits; monitor additional controls reports, as necessary
Respond to claims questions from customers (3rd Party, Affiliate, Management)
Manage outstanding items and aged claims and progress/action them to closure
Track and follow-up of overdue or outstanding invoices issued to counterparties
Highlight areas for process improvement opportunities, contract issues, and improvements to supervisor
Education: BBA
Preferred skills: S&F->ORDER MANAGEMENT & SALES; PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING); LOGISTICS (SHIPMENT PLANNING -> INBOND -> OUTBOND LOGISTICS -> GOOD RECEIPT -> EXPORT DOCUMENTATION
Required skills
Claims management
Invoice processing
Contract management
Team leadership
Billing operations
About Infosys
BANGALORE
Headquarters