Senior Consultant Solution Design

• Lead RFQ on Solution design for Order management and Supply Chain processes for outsourcing of services by Fortune 500 companies
• Experience in working in a Pre-sales role as part of Solution design team within the BPO environment
• Support development of Order Management & Supply Chain solutions with innovative ideas by close coordination with Solution Design team including Client and Internal stakeholders
• Research market & Identify new technology solutions and support development of market differentiated solution along with Solution design team.
• Be able to define transformation solution leveraging domain best practices, technology levers to improve efficiency of clients’ processes
• Manage stakeholder expectations from Solution Design, Services delivery, Practices through regular interaction
• Research and bring out best practices based frameworks, approaches for Supply chain/ Order Management processes
• Create and collate case studies from existing operations, write Supply chain centric POVs, Blogs and support other promotional channels to generate market visibility
• Train and coach team members
• Take up short term on-site projects as a consultant as and when required

Skills:

• Good written and spoken communication skills in English
• Good writing and copy - editing skills
• Should be able to write articles & white papers by taking inputs from internal stakeholders and completing the same by adding inputs by reading multiple articles on related subject
• Program management & stakeholder management and in cross cultural context.
• Presales BPO operations experience across Order Management/ Supply Chain processes
• Good understanding of technology and tools used in the Supply Chain space by companies
• Business finance and commercial models understanding relevant to RFQ
• Service Delivery/Consulting background.

Qualification:

• Graduate/ Masters in any discipline
• 6-10 years of experience in BPO Presales (Order Management/ Supply chain preferable)

Education: Graduate

Preferred skills: S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM