Senior Process Executive

• The role requires to handle customer service queries / Technical queries through calls while delivering Excellent feedback
• Should have excellent communication Skills
• Provide appropriate solutions and alternatives within the time limits
• Responds to customer queries by understanding the enquiry.
• Resolve customer complaints and issues in a timely and professional manner
• Should have Empathy and take responsibility
• Should be comfortable to work in complete Night Shift
• Should be comfortable to work from Office.
• Should be comfortable to take Inbound customer calls (Approx 30-40 Calls per day).
• Experience in any Customer Service

Location of Posting: Bangalore
Experience - 1-3 Years
Shifts: 24/7
Education: Any Graduate

Work From Office is mandatory:

Education: Graduate

Preferred skills: Customer Service