Informatica PowerCenter Production Support Engineer

Strong hands-on experience in Informatica Power Center:

Good knowledge of ETL workflows, mappings, and sessions
Solid understanding of SQL and database concepts
Exposure to production support processes (Incident/Problem Management)
Good communication and stakeholder management skills
Ability to work in a fast-paced, client-facing environment

Provide L2/L3 production support for Informatica Power Center pipelines
Monitor ETL jobs, identify failures, and ensure timely resolution
Perform root cause analysis (RCA) and implement preventive measures
Work closely with business stakeholders and upstream/downstream teams
Handle incident, problem, and change requests via Service Now
Write and optimize SQL queries for data validation and troubleshooting
Perform Unix-level debugging and script execution
Ensure adherence to SLAs and support documentation

🛠️ Primary Skills:

Informatica Power Center:

SQL
UNIX

Production Support exposure:

➕ Secondary Skills (Good to Have):

Service Now
Azure Cloud (Basic knowledge preferred)

Education: Bachelor of Engineering

• Preferred skills: Technology->Data Management
• Data Integration->Informatica->Informatica
• Informatica Power Center