About Us:

Infosys is a global leader in next-generation digital services and consulting . We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

• Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.
• Join Infosys and be part of a culture that's not just promised-it's certified. #Top Employer2026 #Thrive AtInfosys
  Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description:

Infosys Australia is seeking an experienced Dynamics 365 CRM & Power Pages Portal Lead to drive the design, delivery, and ongoing evolution of enterprise-scale customer engagement and portal solutions. This role will play a key leadership position on complex transformation programs, working closely with clients, business stakeholders, and onshore/offshore delivery teams.

The ideal candidate will bring deep hands-on expertise in **Microsoft Dynamics 365 (Sales, Customer Service, Power Platform)**and strong leadership experience in Power Pages Portal implementations within enterprise or government environments.

Location: Melbourne/Sydney Salary: AUD 150,742 - 171,215 Annual Gross
Please Note:

• The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes
  Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Roles and Responsibilities:

• Lead end-to-end delivery of Microsoft Dynamics 365 CRM and Power Pages Portal solutions across enterprise transformation programs.
• Own design, and delivery for Dynamics 365 (Sales, Customer Service, Marketing) and Power Platform implementations.
• Act as the solution lead and trusted advisor for client stakeholders, ensuring alignment between business objectives and technical solutions.
• Lead solution design sessions, and architecture walkthroughs.
• Design and deliver customer-facing and partner portals using Power Pages, ensuring secure, scalable, and high-performing solutions.
• Define portal design including authentication, authorization, security roles, and data access strategies.
• Ensure seamless integration of Power Pages with Dynamics 365, Dataverse, Azure services, and third-party systems.
• Provide hands-on leadership for configuration, customization, and extensibility using plugins, workflows, JavaScript, and PCF controls.
• Oversee UI/UX best practices, accessibility compliance, and performance optimisation for portal solutions.
• Collaborate with project managers to manage scope, risks, dependencies, and delivery timelines.
• Provide technical governance, conduct design and code reviews, and ensure adherence to Infosys quality and delivery standards.
• Mentor and guide onshore and offshore teams including developers, functional consultants, and testers.
• Support pre-sales activities such as solution shaping, estimations, proposals, and client presentations when required.
• Drive adoption of Agile/Scrum methodologies and DevOps best practices across delivery teams.

Essential:

• Bachelor's or master's degree in computer science, Information Technology, or a related field
• 8+ years of hands-on experience with Microsoft Dynamics CRM / Dynamics 365 CE
• Strong expertise in:
• Dynamics 365 Sales, Customer Service, and/or Marketing
• Power Pages Portal (mandatory)
• Power Platform: Power Apps, Power Automate, Dataverse
• Proven experience with:
• Portal security models, role-based access, and authentication (Azure AD, Azure AD B2C)
• Integrations using REST APIs, Azure Logic Apps, Azure Functions, or middleware
• Custom development including plugins, workflows, JavaScript, and PCF controls
• Solid understanding of ALM, CI/CD pipelines, environment strategy, and DevOps practices

Preferred:

• Microsoft certifications such as:
• Power Platform Solution Architect Expert
• Dynamics 365 Functional or Technical Consultant
• Experience working in Australian public sector or regulated industries
• Prior exposure to large-scale digital transformation programs
• Agile / Scrum delivery experience

ADDITIONAL

• Strong consulting background with experience delivering solutions for enterprise or government clients
• Excellent stakeholder management and communication skills
• Ability to translate complex business requirements into scalable technical solutions
• Experience leading distributed, onsite-offshore delivery teams
• Strong problem-solving, decision-making, and solution ownership mindset

In addition to compensation aligned with your role, you'll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."