Principal, Business Consulting

• Commercial Transformation, Pharma & Life Sciences Sector

Infosys Consulting is looking for talented and highly motivated consultants to join our Life Sciences consulting practice specializing in Commercial Transformation Solutions. As a Principal, you will work on strategic programs in Market Access and Patient Support Programs helping clients in biopharmaceutical, medical devices and drug distributors develop strategic business capabilities while further deepening your knowledge in this area.

Responsibilities

• This role is ideal for someone with deep expertise in pharmaceutical commercial operations, including launch strategy, go-to-market planning, sales force effectiveness, omnichannel engagement, analytics, insights and operational effectiveness programs and patient services. You will work directly with top pharma companies to deliver high-impact strategic solutions that drive commercial success and improve patient outcomes.
• You will manage program planning, execution and reporting; be responsible for program resources, deliverables, quality, stakeholder communication, client buy-in, program risks, mitigations and budgets leading to successful program delivery.
• Engage with key stakeholders; manage day-to-day interactions with client teams.
• Conduct interviews/workshops/walkthroughs with subject matter experts and process owners to gather information for analysis, recommendations and for preparation of project deliverables.
• Participate in sales pursuits in collaboration with larger Infosys teams; contribute to the proposal development process; proposal content creation and client presentations.
• Develop solutions that enable adoption of digital capabilities for Life Sciences organizations. Participate in analyst meetings, industry speaking engagements, publish white papers/viewpoints in leading industry journals.
• Participate in practice development activities; coach junior consultants; participate in consultant training processes.
• Ability to travel 4 days a week to multiple client locations.

Basic Qualifications

Demonstrates proven success in roles and thorough abilities in one or more of the following areas:

• Strong understanding of the pharmaceutical commercial business and sales and marketing processes.
• Hands-on experience working with sales and marketing systems
• CRM, CMS, marketing automation systems, marketing analytics, and/or social listening platforms. Familiarity with commercial analytics tools and CRM platforms (e.g., Veeva, IQVIA, Salesforce).
• Experience designing or managing patient support programs (e.g., hub services, nurse educator programs, digital adherence tools).
• Proven track record of leading strategic initiatives in areas such as product launch, brand planning, sales force optimization, patient services, or omnichannel marketing.
• Domain knowledge and work experience in one or more of the following: brand marketing, campaign management, digital growth strategies, patient and HCP engagement, marketing operations, LMR review, meetings and conventions, KOL management, sales operations, reporting and analytics
• Knowledge and working experience with data sets relevant to patient support services - specialty data, first and third-party data, hub data.
• 10 years of relevant professional experience in Life Sciences industry working for a consulting services organization and/or industry experience.
• Bachelor's degree, preferably in a marketing or related field
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• Forward thinking skills in reshaping patient support and market access agenda as it evolves.
• Thought leadership and critical problem solving skills
• Experience in designing new use cases that involve Analytics to derive insights for improving operational effectiveness and enabling predictive insights for decision support.
• Experience translating business objectives to system requirements
• Experience leading strategic and tactical discussions with Sr.

Director and Director level:

• Industry experience working directly at pharmaceutical, medical devices or pharmaceutical distributor organizations is a plus
• Master's degree or MBA is strongly preferred