Credit Control/OTC Specialist with French

• Lodz
• Infosys Poland Sp. z o.o.
• Łódź

We are looking for a candidate with:

• Knowledge of English and French at least C1 level - essential for client communication purposes
• At least 2 years of experience in Accounts Receivable as a main process
• University graduate
• Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
• Excellent verbal and written communication skills to interact with clients and internal teams professionally.
• Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively.

Your key activities:

• Evaluate customer credit applications and conduct credit checks to assess creditworthiness and establish credit limits.

• Monitor accounts receivable aging reports, identify overdue invoices, and follow up with customers to ensure timely payment.

• Collaborate with sales, customer service, and finance departments to resolve billing discrepancies, disputes, and customer inquiries.

• Maintain accurate records of customer accounts, payment history, and collections activities in the accounting system.

• Prepare and analyze credit risk reports, delinquency reports, and bad debt provisions, and recommend appropriate actions to mitigate risks.

• Adhere to Standard Operating Procedures and propose any improvements in the process

• Resolve queries

• Prepare reports when required by the Supervisor

• To contact the Supervisor as soon as possible if there is a potential problem

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use French language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on My Benefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 workdays from the office per week) or fully remote from Poland

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback