Senior Technology Support Executive

• Handle procurement requests (PR/PO creation, tracking, vendor coordination)
• Provide L1 support for procurement tools/process queries
• Coordinate with internal teams & vendors for order processing and delivery follow-ups
• Maintain procurement trackers, records, and documentation
• Support invoice validation, GRN updates, and basic reconciliation
• Ensure adherence to SLAs, compliance, and process guidelines
• Handle incident/ticket resolution or escalate to L2 teams
• Basic understanding of procurement & supply chain processes
• Experience with ERP tools (SAP / Ariba / Oracle – preferred)
• Strong Excel, tracking, and reporting skills

Education: Graduate

Preferred skills: TSO->Cluster 3