HR Specialist-Time and Attendance | Pioneer Pharmaceutical Account

Are you ready to make an impact? We are hiring for an HR Specialist-Time and Attendance to be a part of our newest financial LOB based in our Manila facility.
Join Infosys BPM Philippines and jumpstart your career!

Job Summary:

The Time and Attendance SME serves as a subject matter expert supporting attendance operations, transaction quality review, policy interpretation, and process improvement initiatives.

Qualifications:

Bachelor's Degree in any discipline preferred.
3 to 4 years of experience in Time and Attendance, HR Operations, Payroll Administration, or Workforce Management.
Strong knowledge of attendance systems, workforce policies, and leave administration.(SAP,Success Factors,ADP and Kronos)
Experience handling escalations and complex attendance cases.
Strong analytical, reporting, and coaching skills.
Excellent communication and stakeholder management skills.

Key Responsibilities:

Review and validate attendance transactions for accuracy and compliance.
Handle complex attendance and leave-related inquiries and escalations.
Perform root cause analysis on attendance discrepancies.
Conduct quality reviews and recommend process improvements.
Prepare attendance dashboards and management reports.
Support policy interpretation and employee communication.
Train and mentor team members on attendance processes.
Monitor SLA adherence and productivity targets.

Work Requirements:

Willing to work onsite.
Willing to work in BGC, Taguig. You may walk in to our office located at the 19th Floor of BGC Corporate Center, 30th Street corner 11th Avenue, BGC, Taguig City.

We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #Ka Infoscion #Great Place ToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #Life AtINFYBPMPhilippines

Education: Other graduate degree

Preferred skills: Domain(IBPO)->Human Resource Management->Human Resources