Operations Manager - Finance & Accounting / Record to Report

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We're Hiring:

• Operations Manager
• Finance & Accounting / Record to Report
  Are you an experienced F&A leader ready to take ownership of regional delivery, drive excellence, and shape end-to-end RTR performance?
  If yes - we would love to talk to you!
  What we're looking for
  10-12 years of experience in Finance & Accounting operations
  Minimum 5 years in regional or multi-country leadership roles
  Deep understanding of Record to Report, including Fixed Assets
  Experience in cross-cultural team management and global delivery models
  Proven success in stakeholder & client management (incl. senior finance leaders)
  Expertise in issue & escalation management, cross-tower collaboration
  Strong analytical, problem-solving and decision-making skills
  Solid knowledge of internal controls, audits, compliance & risk frameworks
  Experience in transitions, TO-BE design, hypercare and transformation programs
  Ability to drive standardization & harmonization across multiple countries
  Excellent organization skills and comfort working in dynamic environments
  Preferably: background in SSC / GBS environments Fluent English, excellent communication skills

Your key responsibilities
Stakeholder Management

• Act as single point of contact for internal and external partners
• Build strong, trust-based relationships with each country
• Represent the region in steering committees, governance, and performance reviews
• Present operational insights, risks, and improvement initiatives

Operational Delivery & Performance:

• Drive regional SLA/KPI achievement across all F&A towers
• Provide consolidated insights, trends, and risk analysis to leadership
• Lead escalations and ensure timely root-cause resolution within RTR
• Ensure compliance with internal controls, policies, and local regulations
• Support TO-BE design, transitions, KT, and hypercare
• Drive standardization & harmonization across the region
• Collaborate with global teams to enhance process maturity and best practices

Regional Enablement & Continuous Improvement:

• Identify and deliver productivity, automation, and optimization opportunities
• Oversee resource planning and operational readiness
• Foster a culture of continuous improvement, data-driven decisions & high performance