Role Summary

This hybrid bilingual Business Analyst + Scrum Master role combines analytical, requirement-gathering responsibilities with Agile facilitation and team coaching. The individual will serve as a key liaison between business stakeholders and the development team while ensuring delivery excellence through Agile practices.

Key Responsibilities Business Analysis Responsibilities

• Engage with business stakeholders to gather, analyze, and document requirements (business, functional, and non-functional).
• Create and maintain user stories, acceptance criteria, use cases, process flows, BRDs/FSDs as needed.
• Conduct requirements workshops, interviews, and discovery sessions to understand business needs.
• Support the Product Owner in backlog refinement, prioritization, and maintaining clarity of requirements.
• Perform impact assessments, gap analysis, and feasibility analysis for new initiatives.
• Collaborate with development and QA teams to ensure accurate understanding and alignment on requirements.
• Support UAT preparation and execution, including test scenario reviews and defect triage.

Scrum Master Responsibilities

• Facilitate all Scrum ceremonies:
• Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective, Backlog Refinement.
• Coach the team on Agile values, principles, and Scrum practices, fostering a culture of continuous improvement.
• Work closely with the Product Owner to maintain a healthy and prioritized backlog.
• Identify, track, and remove impediments to ensure smooth delivery.
• Monitor and report on team metrics (velocity, burn-down, cycle time) for transparency and predictability.
• Shield the team from external distractions and manage unplanned work effectively.
• Support cross-team collaboration and coordination in a scaled Agile environment (SAFe experience preferred but not mandatory).

Required Skills & Qualifications

• Strong experience in business analysis, requirements gathering, and documentation.
• Solid understanding of Agile methodologies, especially Scrum.
• Hands-on experience facilitating Agile ceremonies and coaching development teams.
• Proficiency with Agile tools such as JIRA, Azure DevOps, Confluence, etc.
• Ability to create process flows, diagrams, and analysis artifacts using tools like Visio or Lucidchart.
• Excellent communication, stakeholder management, and conflict-resolution skills.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Experience supporting UAT and end-to-end delivery processes.